3 Replies Latest reply on Apr 1, 2016 10:11 AM by allan_intel

    Intel Management Engine Components Fatal Error During Installation

    ScottL

      I attempted to update IME due to some errors I was getting in the system logs:

      The Intel(R) Management and Security Application Local Management Service service failed to start due to the following error:

      The system cannot find the file specified.

      I tried to install the latest version of IME: ME_SW_MSI_11.0.10.1002 (ronen.shem-tov@intel.com ) but received a Fatal Error. The logs of that error are attached along with the system information of the Asus Zenbook.

       

      I tried to uninstall the current version of IME 11.04.1186 from program and features and nothing happens, the uninstall exe does not launch.

       

      At this point I am unable to install or uninstall IME, any help would be appreciated.