This message was posted on behalf of Intel Corporation
Thank you for your waiting. In regards to your request please contact our support team via phone, chat or email. They will help you with your issue.
Contact Support website
US phone number is 1-916-377-7000. Monday – Friday 7:00 AM to 5:00 PM (Pacific Time)
I would recommend that you contact Intel Customer Support as mentioned above at http://www.intel.com/content/www/us/en/support/contact-support.html
Also make sure that you get the latest BIOS for your system, it will contain latest fixes and also latest microcode update for your CPU.
I hope this helps,