Please let us know the following information so we can provide accurate recommendations about this situation:
- Which version of the Intel® PROSet/Wireless Software do you have installed? (As seen in Windows* Control Panel - Programs)
- Are you using the Intel® PROSet/Wireless Software and Drivers for IT Admins? or is this the standard Intel® PROSet/Wireless Software?
- Is this the adapter that came installed in your computer from factory?
- What is the adapter model?
I am using the standard version latest one:18.40 released this month .My adapter is a intel ac 7260dual band ,wifi is working but not proset.thanks in advance
Please confirm that when you install the Intel® PROSet/Wireless Software, you customize the installation and then select to install all the additional components, as seen in the following advisory:
If you are referring to the WiFi connection utility, please make sure you using the Intel® PROSet/Wireless Advanced Enterprise Software to manage your Wireless connections.
We have not received a reply from you in several days. Please let us know if you require further assistance.
I did what you said ,instaled with enterprise version and it works fine now.Thanks a lot !