Not 100% sure it's related, but first thing I'd have tried is to reset all BIOS settings to Default and see if your issues persist. (In BIOS, F9, save&exit with F10)
If you're on BIOS 0028, it's good advice to update to at least 0036.
On a side note, I wonder why people enable stuff like C states, change BIOS power and/or cooling settings etc without exactly knowing what they're doing and not thinking how it may adversely affect their system e.g. brick it.
Thank you for your kind reply, I also inform you that intel document said that disable c states, then they've changed their minds. So i disable as what they said, then i enable again what they said, nothing wrong here...cooling setting which it's better than original, if you said 90C is normal for having little bit less noisy NUC, cant say anything...
btw BIOS is SY0039
Sorry if I sounded harsh. Obviously you followed Intel's advice. From your OP I understood that before enabling C states you never had a freeze, so I was wondering whether disabling would resolve the issue. I guess not if they were the default setting.
WinGman - if you have time and power, try to reinstall Windows. If issue still persists on new Windows, it's BIOS-related issue. If everything OK, it was Windows issue... you have Kingstons and you are on 0039, so overall you are OK. Of course you own timing bomb because of WHEA, but it looks that we can eliminate WHEA screen by disabling "Turbo boost" option in BIOS...
Thanks for your input, it's really hard to catch, not everytime he is idle happens, totally random. I changed some win. properties about power, I also log temperatures.
Maybe more than 10 years, my pc didn't freeze. thanks to intel
i'm planing to turned of that C states after a while if i see a freeze again.
WinGman Can you please try the following steps to see if we can capture the error, on that way discard if it is related with WHEA error?
- Right-click Windows Start menu,
- Click on System
- In the System Properties window, click on Advanced system settings link.
- On the Advanced tab, click the Settings button in the Startup and Recovery section.
- In the Startup and Recovery window, uncheck the automatically restart check box.
- Click OK.
- Restart the NUC
Please let us know if the issue persists and if you can captured the error.
As i read the WHEA errors in the forum, it's not like that. I don't know maybe the start of WHEA error is like that..anyway i started to think it's about windows 10. by the way, from that day, no freeze issue was happened. When it freeze, it doesn't restart, it's like what happened at overheating
I turned off C State, i log temperatures and wait...now i applied the changing that you suggest. i'll inform you further details...
THis is interesting setting regarding WHEA....myba the best setting is:
SYSTEM FAILURE section:
Write an event to the system log = YES
Automaticaly restart = NO
Write debugging information = (none)
This will prevent during WHEA to create DUMP file and rebooting...I'm interesting what will happen on "WHEA-NUC" with these settings....it just freeze? Or continue to work....?
Don't you think that we NUC users also effected that Skylake bug? When i read forum, that freezing issue looks same...but i don't want to learn a new bug anymore...
Yes, random freezing is Skylake's "feature" overall. It can be fixed by BIOS update. Maybe 0039 BIOS (or some of older BIOSes fixed this). This is question for Intel...
For better understanding your issue; when your Intel® NUC6i5SYH got freeze, were you using an specific app?
If you are using two Memory sticks, please try using just one at the time.
You can get in contact us by phone.
So for so good, no freezes. Maybe it's about win10 or mentioned C-state issue. Still disabled...
Thank you for your interest.