2 Replies Latest reply on Apr 14, 2016 2:40 PM by Intel Corporation

    Kit nuc 5PPYH not working at all

    Claudiano

      Hello
      I just bought a NUC5PPYH kit.

      I added ram 4GB 1.35V. and HDD 500GB.
      I created the bootable flash drive, using the instructions on the intel website.
      The problem is, that I can not access the BIOS, the screen remains black, with both VGA and HDMI.
      The NUC is started, the fan and the LED on the motherboard will light up. but the blue light on the lid does not turn on.
      I tried to do the bios recovery according to instructions, but nothing changes.
      How can I do? any suggestions? Thanks in advance.

        • 1. Re: Kit nuc 5PPYH not working at all
          Intel Corporation
          This message was posted by Intel Corporation on behalf of

          Hello Claudiano,
           
          Thank you for joining the Intel communities.
           
          Try removing the jumper and restart the system, when the system restarts you should be able to see a menu on the screen, press F2 and access the BIOS, then press F9 to set you BIOS to defaults then press F10 to save all changes.
           
          Just checking- depends on the monitor you will need to set the input as HDMI if you are using HDMI connection or to the type of cable to you to use.
           
          Best wishes,
           
          Ivan
           

          • 2. Re: Kit nuc 5PPYH not working at all
            Intel Corporation
            This message was posted by Intel Corporation on behalf of

            Hi,
             
            I’m just following on this thread to ask you if our recommendations solved your problem or if you need further assistance.
             
            Thanks,
             
            Ivan