I am experiencing blank screen issue on all driver versions after 10.18.15.4279. Many Helix 2 user also report the same problem on Lenovo forum, but the issue has never been resolved in the newer versions. Version 4279 and before do not have this issue.
Below is the information:
Answers (N/A if not applicable)
Provide a detailed description of the issue
When waking a computer from connected standby in windows 10, the screen is blank (power led is on), and then it seems the machine freezes. I have to hard reset the computer to reboot into desktop.
Does it fail every single time, or only sometimes?
sometimes, about 50%
Brand and Model of the system.
Thinkpad Helix 2nd gen tablet
Hybrid or switchable graphics system?
HD Graphics 5300 only
Make and model of any Displays that are used to see the issue (see note2 below).
How much memory [RAM] in the system (see note2 below).
Provide any other hardware needed to replicate the issue.
Hardware Stepping (see note1 below).
Operating System version (see note2 below).
windows 10 10586.164
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
Versions after 10.18.15.4279 (especially 20.xx.xx.xx family)
SW or Apps version used to replicate the issue.
Single display, clone, or extended (see note2 below).
Display resolution & refresh rate setting of each display (see note2 below).
AC or DC mode, i.e. is power cable plugged in or not?
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.