This message was posted on behalf of Intel Corporation
Thank you for contacting the Intel Communities.
Intel recommends that you use original packaging when sending products in for warranty. If the original packaging is not available, you must package the product appropriately to prevent physical damage during shipping.
In this link, you could check under "How do I package my product?" some pictures on how you could send the unit back to Intel's faciliites.
If you require any further information or support, feel free to contact us back.