3 Replies Latest reply on Mar 24, 2016 11:21 AM by Amy_Intel

    Setup Failed Error 0x80070643 When Attempting to Install Intel Extreme Tuning Utility

    Mark57

      I am looking for help with the Intel Extreme Tuning Utility that will not install on Windows 10.  I just upgraded an HP 8 core 5960 processor system from Windows 7 to Windows 10.  I had been running an earlier version of the XTU with no issues.  Downloading the latest version produces the following error message and log.  Any help to resolve would be much appreciated.

       

      Thanks, Mark

       

       

       

      [3168:1308][2016-03-21T18:18:18]: Burn v3.6.2803.0, Windows v6.2 (Build 9200: Service Pack 0), path: F:\Downloads\XTU-Setup-exe.exe, cmdline: '-burn.unelevated BurnPipe.{9BF392D1-4EE2-4253-B8D9-B1D6503EF20A} {FA22C1F3-1C1A-42D3-ACEA-26DB15EC42D2} 276'
      [3168:1308][2016-03-21T18:18:18]: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]'
      [3168:1308][2016-03-21T18:18:18]: Setting string variable 'WixBundleLog' to value 'C:\Users\Mark\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160321181818.log'
      [3168:1308][2016-03-21T18:18:18]: Setting string variable 'WixBundleOriginalSource' to value 'F:\Downloads\XTU-Setup-exe.exe'
      [3168:1308][2016-03-21T18:18:18]: Condition 'VersionNT >= v6.1' evaluates to true.
      [3168:1308][2016-03-21T18:18:18]: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility'
      [3168:1308][2016-03-21T18:18:18]: Detect 3 packages
      [3168:1308][2016-03-21T18:18:18]: Detected package: SSCERuntime_x86_ENU.msi, state: Present, cached: Complete
      [3168:1308][2016-03-21T18:18:18]: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: Complete
      [3168:1308][2016-03-21T18:18:18]: Detected package: XTU_Setup.msi, state: Absent, cached: None
      [3168:1308][2016-03-21T18:18:18]: Detect complete, result: 0x0
      [3168:1308][2016-03-21T18:18:21]: Plan 3 packages, action: Install
      [3168:1308][2016-03-21T18:18:21]: Condition 'VersionNT64' evaluates to true.
      [3168:1308][2016-03-21T18:18:21]: Setting string variable 'WixBundleRollbackLog_XTU_Setup.msi' to value 'C:\Users\Mark\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160321181818_0_XTU_Setup.msi_rollback.log'
      [3168:1308][2016-03-21T18:18:21]: Setting string variable 'WixBundleLog_XTU_Setup.msi' to value 'C:\Users\Mark\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20160321181818_0_XTU_Setup.msi.log'
      [3168:1308][2016-03-21T18:18:21]: Planned package: SSCERuntime_x86_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
      [3168:1308][2016-03-21T18:18:21]: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
      [3168:1308][2016-03-21T18:18:21]: Planned package: XTU_Setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
      [3168:1308][2016-03-21T18:18:21]: Plan complete, result: 0x0
      [3168:1308][2016-03-21T18:18:21]: Apply begin
      [0114:218C][2016-03-21T18:18:21]: Creating a system restore point.
      [0114:218C][2016-03-21T18:18:21]: Created a system restore point.
      [0114:218C][2016-03-21T18:18:21]: Caching bundle from: 'C:\Users\Mark\AppData\Local\Temp\{e3931098-f44a-4c70-bf9c-f48d24bdd066}\.be\xtu-setup-exe.exe' to: 'C:\ProgramData\Package Cache\{e3931098-f44a-4c70-bf9c-f48d24bdd066}\xtu-setup-exe.exe'
      [0114:218C][2016-03-21T18:18:21]: Registering bundle dependency provider: {e3931098-f44a-4c70-bf9c-f48d24bdd066}, version: 6.0.2.8
      [0114:36A0][2016-03-21T18:18:22]: Verified acquired payload: XTU_Setup.msi at path: C:\ProgramData\Package Cache\.unverified\XTU_Setup.msi, moving to: C:\ProgramData\Package Cache\{4E53939F-5A1D-4D2D-9173-D0C7D0D0F87E}v6.0.2.8\XTU-Setup.msi.
      [0114:218C][2016-03-21T18:18:22]: Registering dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package: SSCERuntime_x86_ENU.msi
      [0114:218C][2016-03-21T18:18:22]: Registering dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package: SSCERuntime_x64_ENU.msi
      [0114:218C][2016-03-21T18:18:22]: Applying execute package: XTU_Setup.msi, action: Install, path: C:\ProgramData\Package Cache\{4E53939F-5A1D-4D2D-9173-D0C7D0D0F87E}v6.0.2.8\XTU-Setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""'
      [0114:218C][2016-03-21T18:18:24]: Error 0x80070643: Failed to install MSI package.
      [0114:218C][2016-03-21T18:18:24]: Error 0x80070643: Failed to execute MSI package.
      [3168:1308][2016-03-21T18:18:24]: Error 0x80070643: Failed to configure per-machine MSI package.
      [3168:1308][2016-03-21T18:18:24]: Error 0x80070643: Failed to execute MSI package.
      [0114:218C][2016-03-21T18:18:24]: Skipped rollback of package: XTU_Setup.msi, action: Uninstall, already: Absent
      [0114:218C][2016-03-21T18:18:24]: Removing cached package: XTU_Setup.msi, from path: C:\ProgramData\Package Cache\{4E53939F-5A1D-4D2D-9173-D0C7D0D0F87E}v6.0.2.8\
      [0114:218C][2016-03-21T18:18:24]: Removing dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}, package SSCERuntime_x64_ENU.msi
      [0114:218C][2016-03-21T18:18:24]: Removing dependency: {e3931098-f44a-4c70-bf9c-f48d24bdd066} on package provider: {3A9FC03D-C685-4831-94CF-4EDFD3749497}, package SSCERuntime_x86_ENU.msi
      [0114:218C][2016-03-21T18:18:24]: Removing bundle dependency provider: {e3931098-f44a-4c70-bf9c-f48d24bdd066}
      [0114:218C][2016-03-21T18:18:24]: Removing cached bundle: {e3931098-f44a-4c70-bf9c-f48d24bdd066}, from path: C:\ProgramData\Package Cache\{e3931098-f44a-4c70-bf9c-f48d24bdd066}\
      [3168:1308][2016-03-21T18:18:25]: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No