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This message was posted on behalf of Intel Corporation
Intel recommends checking with your computer manufacturer for customized graphics drivers, Please keep in mind that Original Equipment Manufacturers (OEMs) can add, remove, alter or change features in the controller drivers according to their system designs.
- First try uninstalling Intel® Graphics Driver, in this link you will find the steps how to uninstall them.
- Then try to install your Manufacture system Drivers.
- If it does not work, try installing manually the Intel® Graphics Driver, in this link you can find the steps how to install Intel® Graphics Driver.
In this hyperlink you can find Intel® HD Graphics 4000 for 3rd Generation, for your controller, please make sure you download and install the driver compatible with your OS/version (32/64-bit)