Please check the following link, there are some instructions about, how to access the custom resolution in the Intel® HD Graphics Control Panel:
In order to get more information and provide to you the correct drivers, please try the “dxdiag” Windows® command, by performing the following steps; please attach the results in a comment.
- Windows key + "R"
- Type dxdiag
- Hit save all information button
- Attach the .txt file to your answer
Custom modes are integrated with Intel HD Graphics Control Panel on the latest drivers and a separate Custom Modes App is no longer needed, please check the thread in the link below, to see if you can find the costume resolution in the Intel control panel.
I suggest you to check your computer manufacturer graphics drivers; download and install the last version according to your OS.
Please keep in mind that Original Equipment Manufacturers (OEMs) can add, remove, alter or change features in the controller drivers according to their system designs.
In this hyperlink you can find Intel® HD Graphics Driver, for your controller.