2 Replies Latest reply on Apr 12, 2016 2:18 PM by Intel Corporation

    DZ77SL-50k audio driver problem

    doctorpurple

           I built a custom gaming rig out of somewhat cheapish parts. Everything is working fine except the audio. No matter what I do, I can't seem to force the drivers to install correctly. Below is a list of everything I tried already and a complete list of the parts I've got plugged together. Any insight would be much appreciated.

       

       

           Rosewell RISE ATX Full tower | with front panel audio

           Intel DZ77SL-50K | no cards in any PCI/PCIE slot

           2nd generation Intel Core i3 3.3GHz quad core processor | with integrated graphics | Socket 1155

           1 4GB DDR3 module

           Gamer's Edition 12V ATX power supply

       

           Assorted mass storage devices in the USB ports | HDMI connection displaying video with the same driver problem for audio | LAN Broadband connection | External Apple optical drive (USB 2.0)

           Windows 7 Professional x64

       

           Problem drivers (the ones recommended by Intel): RealTek HD Audio driver | Intel Display Audio Driver

       

       

           1. Windows installed with the front panel audio cable unplugged from the motherboard with the BIOS set to disable audio, so I went back and plugged it up properly and fixed the BIOS settings | BIOS updated

           2. Any combination of uninstalling, disabling, reinstalling, clean installing, different version seeking, and automatic updating from every possible software distributor you can think of | Also asking Microsoft for drivers online through the native tool never completes. It just searches for drivers forever.

       

           The problem is across the board, no audio devices detected though there are at least three audio sources connected to my motherboard counting display audio, all unable to properly install any driver. I'd be grateful if anyone's got an idea what might be causing the problem, and I know being a custom build makes the problem somewhat more complicated.