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My WiFi not available during installation

Rproch Jul 21, 2010 8:29 AM

I am using Dell e6400 with Intel wifi link 5300 AGN with Windows 7 64bit. I downloaded the latest ProSet. I uninstalled the old ProSet. When I install the new version the option for My Wifi is not available. I see only Administrator toolkit and WMI. Any idea on what could be the reason?

1. Re: My WiFi not available during installation

mashime Jul 22, 2010 2:22 AM (in response to Rproch)

is the Proset software from Intel or Dell? You might want to check with Dell the Proset software for the notebook.
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2. Re: My WiFi not available during installation

Rproch Jul 22, 2010 2:47 PM (in response to mashime)

I've tried both - still don't see My WiFi as an option.
It drieves me crazy since my collegue with the same computer doesn't have this problem.
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3. Re: My WiFi not available during installation

mashime Jul 23, 2010 1:30 AM (in response to Rproch)

is this the proset softwaer you downloaded? just to double check
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19149&lang=eng

Try check and compare the software installed on your notebook with your colleaque's see if ther is any other software that might causing this problem.
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4. Re: My WiFi not available during installation

ichun Jul 26, 2010 1:11 AM (in response to Rproch)

just proceed with the installation. mwt will install automatically.
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5. Re: My WiFi not available during installation

Rproch Jul 26, 2010 1:20 AM (in response to Rproch)

It's very difficult to guess which software can cause such problems.
And yes, I installed this software several times (different versions: Dell, Intel) and the "My WiFi" software did not install. Or I didn't find a way to find the exe file to start it.
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6. Re: My WiFi not available during installation

ichun Jul 26, 2010 1:44 AM (in response to Rproch)

did you check if mwt is in proset/wireless program? in win 7, mwt is installed by default.
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7. Re: My WiFi not available during installation

Rproch Jul 26, 2010 1:47 AM (in response to ichun)

What is 'mwt' and how to check it?
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8. Re: My WiFi not available during installation

ichun Jul 26, 2010 1:58 AM (in response to Rproch)

MWT is my wifi technology. go to start - programs - look for Intel Proset/Wiress software, MWT should be inside this folder.
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9. Re: My WiFi not available during installation

Rproch Jul 26, 2010 2:01 AM (in response to ichun)

It's not there - only Administrator tools like those on the list on the setup screen.
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10. Re: My WiFi not available during installation

Ilenek Aug 5, 2010 4:10 PM (in response to Rproch)

My WiFi Technology should be installed by default. Here's how to find it:

Start Menu
Select All Programs (Windows 7)
Select Intel PROSet Wireless
Select Intel My WiFi Technology

You need to have Intel® PROSet/Wireless WiFi Software installed. You can check this by going to http://www.intel.com/support/wireless/detect.htm. This tool will tell you if the software is installed and whether you need a software update.

Thanks,

Ilenek
Intel Customer Support
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11. Re: My WiFi not available during installation

Rproch Aug 6, 2010 9:48 AM (in response to Ilenek)

During installation the Intel My WiFi Technology is not available in Setup window. Logically, after installation it is not available in the Start\Intel menu. My collegue has reinstalled Windows and he is facing the same problem. Are there any Windows\Security options that can prevent me from installing Intel My WiFi Technology?
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12. Re: My WiFi not available during installation

ramitbhalla Aug 17, 2010 10:34 AM (in response to Rproch)

I'm facing the same problem. I have two laptops one with Intel N 6200 AGN and the other with with 5100 AGN.
I keep trying to install the ProSet utlity but it doesnt give me an option to install My WiFi (I know older ones used to work with Vista before I upgraded to Windows 7). After installation I don't see anything to do with MyWiFi in the start menu or the Intel ProSet start menu option.

Help anyone!!
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13. Re: My WiFi not available during installation

ramitbhalla Aug 17, 2010 11:12 AM (in response to ramitbhalla)

okay funny thing,
Laptop with 64 bit windows 7 and Intel Advanced N-6200 WiFi
- when I use the Wireless Advanced Enterprise Software 13.2.2010 I get an option to install Intel MyWiFi
- however if I use the ProSet Installer 13.2.1 or 13.1.1 I don't get any option for installing Intel MyWiFi.

Intel please fix the installers!!
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14. Re: My WiFi not available during installation

emdos Jun 3, 2011 12:46 PM (in response to ramitbhalla)

this is the closest i have got, im in the same situation however, when i install enterprise, the driver is not found! i've upgraded back to proset 14.0... now my wifi has disappeared????
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