5 Replies Latest reply on May 12, 2010 5:36 PM by john425bls

yellow bangs on Win Srvr 2008 R2 server core after installing PRO/1000 PT

john425bls May 12, 2010 11:36 AM

I get yellow bangs in remote Device Manager after attempting to install a PRO/1000 PT NIC in a Dell PowerEdge 2900 III

, BIOS rev 2.6.1 up to date. The OS is Windows Server 2008 R2 datacenter server core, and is a hyper-v host. It has 2 Broadcom nextxreme II 5704c onboard NICs.

To start, I downloaded the latest driver PROWinx64.exe dated 4/29/10, version 15.2 and ran the install on the local console. It appeared to complete fine. Then I saw the yellow bangs on the NICs in remote DM. Sure enough, Windows didn't recognize the devices, and i was unable to assign them to virtual networks in hyper-v. Here's a dump of everything I can think of. Thanks in advance for any suggestions you have on solving this problem.

Running adaptchk.exe

Intel(R) PRO/1000 PT Dual Port Server Adapter #2:
Cannot find a supported driver for this adapter. Make sure that the latest Intel® Network Connections PCI Express driver is installed. For the latest drivers and a complete list of networking adapters supported by this utility please see support.intel.com.

BIOS reports the PT NIC has IRQ 5 and 6 assigned.

PROSetCL.exe can identify all 4 NICs

C:\Program Files\Intel\DMIX\CL>PROSetCL.exe ADAPTer_enumerate

Number of adapters currently present: 4

        1) Intel(R) PRO/1000 PT Dual Port Server Adapter #2
        2) Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client)
        3) Broadcom BCM5708C NetXtreme II GigE (NDIS VBD Client) #2
        4) Intel(R) PRO/1000 PT Dual Port Server Adapter

C:\Program Files\Intel\DMIX\CL>PROSetCL.exe ADAPTer_enumeratesettings 4

4) Intel(R) PRO/1000 PT Dual Port Server Adapter

Settings:

        *FlowControl             - Rx & Tx Enabled
        *InterruptModeration     - Enabled
        *IPChecksumOffloadIPv4   - Rx & Tx Enabled
        *JumboPacket             - Disabled
        *LsoV2IPv4               - Enabled
        *LsoV2IPv6               - Enabled
        *PriorityVLANTag         - Priority & VLAN Enabled
        *RSS                     - Enabled
        *SpeedDuplex             - Auto Negotiation
        *TCPChecksumOffloadIPv4 - Rx & Tx Enabled
        *TCPChecksumOffloadIPv6 - Rx & Tx Enabled
        *UDPChecksumOffloadIPv4 - Rx & Tx Enabled
        *UDPChecksumOffloadIPv6 - Rx & Tx Enabled
        AdaptiveIFS              - Disabled
        ITR                      - Adaptive
        LogLinkStateEvent        - Enabled
        MasterSlave              - Auto Detect
        SPDEnabled               - Hardware Default
        WaitAutoNegComplete      - Auto Detect
        *ReceiveBuffers          - 256
        *TransmitBuffers         - 512
        NetworkAddress           -
        ConnectionName           - Local Area Connection 7

C:\Program Files\Intel\DMIX\CL>PROSetCL.exe ADAPTer_enumeratesettings 1

1) Intel(R) PRO/1000 PT Dual Port Server Adapter #2

Settings:

        *ReceiveBuffers          - 256
        *TransmitBuffers         - 512
        NetworkAddress           -
        ConnectionName           - Local Area Connection 8
        *FlowControl             - Rx & Tx Enabled
        *InterruptModeration     - Enabled
        *IPChecksumOffloadIPv4   - Rx & Tx Enabled
        *JumboPacket             - Disabled
        *LsoV2IPv4               - Enabled
        *LsoV2IPv6               - Enabled
        *PriorityVLANTag         - Priority & VLAN Enabled
        *RSS                     - Enabled
        *SpeedDuplex             - Auto Negotiation
        *TCPChecksumOffloadIPv4 - Rx & Tx Enabled
        *TCPChecksumOffloadIPv6 - Rx & Tx Enabled
        *UDPChecksumOffloadIPv4 - Rx & Tx Enabled
        *UDPChecksumOffloadIPv6 - Rx & Tx Enabled
        AdaptiveIFS              - Disabled
        EnablePME                - Disabled
        ITR                      - Adaptive
        LogLinkStateEvent        - Enabled
        MasterSlave              - Auto Detect
        SPDEnabled               - Hardware Default
        WaitAutoNegComplete      - Auto Detect
        WakeOn                   - OS Controlled
        WakeOnLink               - Disabled

PNPUTIL shows the following drivers loaded.

C:\Users\jano>pnputil -e
Microsoft PnP Utility

Published name :            oem0.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   10/01/2009 9.0.13.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem1.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   03/26/2010 9.13.41.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem2.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   04/12/2010 11.6.92.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem3.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   12/04/2009 11.4.7.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem4.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   01/07/2010 11.4.16.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem5.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   04/07/2010 10.1.9.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem6.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   12/01/2009 2.4.28.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem7.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   02/01/2010 2.4.56.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem8.inf
Driver package provider :   Intel
Class :                     System devices
Driver date and version :   11/16/2009 1.3.22.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem9.inf
Driver package provider :   Intel
Class :                     System devices
Driver date and version :   11/16/2009 1.3.22.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem10.inf
Driver package provider :   Intel
Class :                     System devices
Driver date and version :   06/13/2009 1.3.12.3
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem11.inf
Driver package provider :   Intel
Class :                     Network adapters
Driver date and version :   03/11/2010 9.8.10.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

Published name :            oem12.inf
Driver package provider :   Intel
Class :                     Network Protocol
Driver date and version :   03/11/2010 9.8.10.0
Signer name :               Microsoft Windows Hardware Compatibility Publisher

1. Re: yellow bangs on Win Srvr 2008 R2 server core after installing PRO/1000 PT

mark_h_@intel May 12, 2010 1:03 PM (in response to john425bls)

I never tried running the executable in a core only installation, but I suspect that the install is not completing properly on a core only installation.

You should extract the files from the webpack and perform a command line installation using DxSetup.exe.

Check the Read Me for information on how to extract the files and then run a command line installation.

Let us know if using the command line install solves the problem.

Mark H
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2. Re: yellow bangs on Win Srvr 2008 R2 server core after installing PRO/1000 PT

john425bls May 12, 2010 1:36 PM (in response to mark_h_@intel)

thanks for the quick reply Mark. i'll give it a shot. but first, should I force delete the installed driver packages (pnputil -f -d) that windows reports in use (one for each of the PT ports)? or can i just apply the install from the commandline, and it will overwrite?
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3. Re: yellow bangs on Win Srvr 2008 R2 server core after installing PRO/1000 PT

mark_h_@intel May 12, 2010 2:06 PM (in response to john425bls)

I do not have specific knowledge for your situation. Usually, you can just run the install and everything works. I would try the install first and only try the other command if you have trouble with the install.

I wish I knew a tried and true procedure for this situation. I am curious to hear what works for you.
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4. Re: yellow bangs on Win Srvr 2008 R2 server core after installing PRO/1000 PT

john425bls May 12, 2010 4:58 PM (in response to mark_h_@intel)

No joy.

installing from the command line had the effect of installing two new driver packages that pnputil shows as oem2.inf and oem3.inf. the original drivers oem0 and oem1 are still there, presumably the drivers from the first install. i ended up doing a force delete on all the drivers with pnputil -f -d, and reinstalling again, but to no avail.
there were some other configuration issues I wasn't happy with so I'm going to flatten the server, reinstall the OS, and then install the drivers before trying adding the hyper-v role and re-attaching the VMs.
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5. Re: yellow bangs on Win Srvr 2008 R2 server core after installing PRO/1000 PT

john425bls May 12, 2010 5:36 PM (in response to john425bls)

Before i flattened the machine, I thought I would give the driver install one more try.

This time, adapter 1 was recognized and shows up fine in DM, but adapter 2 is not. this is a head scratcher.
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