I have installed the latest bios update for my DP35DP motherboard using Express BIOS Update DPP3510J.86A.0572.EB.EXE in Windows XP The installation appeared to be proceeding as expected with no disruption to the electricity supply, so there was no disruption to the bios install. Upon completion of the install the PC re-booted and I now all I have is a black screen (DOS like) with a solid cursor in the top left corner of the display. The motherboard is just over 2 years old and I have performed bios upgrades on it before without any problems.
I've been told that the board might now be beyond rescue, or is there something that can be done to recover from this disaster?
I believe the warranty on this board is 3 years, is this correct?
Yes there is something that you can do. BIOS Recovery.
Download the latest BIOS from here http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2782&DwnldID=17930&lang=eng
Please make sure that you download Recovery BIOS Update [DP0572P.BIO] -
Stick it on a Pen Drive. Formatted.. Open the case... remove the BIOS jumper... and turn the system on for about 10 minutes and it will recover your BIOS and upgrade at the same time.
Instructions link. http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm
I have tried the recovery procedure twice and it doesn't seem to be working, I just get a blank display regardless of how long I wait.
I am using a brand new pen drive which I formatted and installed DP0572P.BIO to it, removed the BIOS jumper, connected the pen drive to a USB port and powered up the motherboard.
I also tried the BIOS recovery procedure using a CD without any success.
i had a similar problem. the solution from an intel tech was:
recovery bios method (i used a cd) via jumper to an older bios
at boot change setting to default bios settings (i believe this is the F9 key see manual)
it you had used any setting but IDE for the hard drive you may not be able to bring up windows
this is not a problem, but be sure to note any settings in the bios prior to restoring defaults
turn off the computer (still in recovery mode)
place the 572 bios via a CD into the reader
start computer and it should load the new bios
if the bios comes up change any setting to your pre-default setting (sata if req)
return the bios recovery jumper to normal and all should work
just a note: if you have a cd/dev that uses sata it may be a problem
always use an ide cd/dvd to avoid loading a bios
Hi, check this post http://communities.intel.com/message/71334#71334
I wrote this mini-tutorial to solve this problem on DG33* mainboard, I guess that for a DP35DP it should work too since it's (kinda??) the same hardware.
i have a new problem..first of all now i can see the intel screen at start and even can enter to the bios ..btw its tell me that i have the latest update bios,,,
now the problem is that after the screen goes up normally the next thing is a dot in the left-up corner and " E7 " in the riht-down corner ...what to do now? :/
here is a link to intel POST codes: http://downloadmirror.intel.com/15051/eng/DP35DP_TechProdSpec.pdf
e7 is waiting for user input. i don't know if this is correct since my board automatically boots to windows after the e7 display.
i would revert to an older bios version. you might also have a corrupted boot.ini file (normally in the c: directory)
if windows boot.ini is corrupted the system will not boot to windows, and you will have to reload the operating system.
Unfortunately I have not resolved this problem.
I tried all the advice supplied by Span1shUk and chuckk with no success.
In the end I couldn't even see the cursor on the screen.
In disappointment with the reliability I've had from this 2 year old motherboard I gave up and bought another brand, which I am also having problems with, but that's another story.
As you are now able to enter bios it appears your problem is different to mine.
If the advice alexthefrench supplied doesn't help I would try re-flashing the bios from a USB drive using the instructions Span1shUk posted.
First of all, if i can get into the bios settings (f2) its mean that the dp35 is not death at least?!
mm i tried to re-install xp but I cant see the line of enter to the cd :/
maybe i need to do that with another cd drive? cause i remmember something wierd when my uncle didnt succeed at the first time ever to install xp from my cd-drive and he put is extarnal drive and that was good.. what you say?!
what is the Bios Version Number?
In the Bios do you have the Hard Drive set to IDE or Raid (never use the AHCI option)
Resetting the Bios to default (F9) will make the hard drive an ide setup. This setup will
work with an Sata drive but you cannot change to Raid later. I would try the F9 default settings
and see if you can install XP.
If you are setting to Raid then you must slipstrean the Sata drivers into the Windows XP installation.