We hope this resolves your issue. If it doesn't, let us know and attach a complete SSU report so that we may provide some more specific troubleshooting for you.
1. Download and run the Intel® System Support Utility.
2. Select to scan "everything," and run the scan while connected to your wireless network (if possible).
3. Save the report and attach it to your reply.
Note: To enable attachments, make sure to switch to the advanced editor while replying.
I want to confirm having similar issue on my Lenovo Yoga Pro 2 laptop and AC 7260 network card.
By similar I mean the card dropping the connection, having yellow exclamation mark on the WiFi icon in the task bar, if I try to troubleshoot with windows tool or switch off/switch on the card it gets worse. I found after those actions I can't perform chekdisk (it freezes after displaying "The type of the file system is NTFS". After that only reboot helps.
I tried the network reset but I lost the connection after 2hrs.
But... as someone mentioned in another thread here this time I used workaround - put the laptop in the sleep mode for ~15 seconds, after that everyting becomes normal, no need to reboot that after the described state above lasts for minutes ending with a BSOD (mostly Driver Power Failure State).
I use up to date Windows 10 Pro and the latest Intel drivers from the ProSet package 20.40.0.
Why the sleep mode can fix the WiFi while Windows itself make it even worse?
Thanks for posting. In this case, the issue description seems somewhat different.
The sleep mode behavior and the chkdsk results suggest a hardware problem. We recommend to backup your data and reinstall the operating system.
If the issue persists, please contact your system OEM for further assistance.
thanks for your reply,
I would like to mention that same time I have following symptoms in Windows System Log as described here:
Intel Wireless AC 7260 Adapter reset issues
I freshly installed Win10 (again) last week.
Do you think it's the hardware not the driver issue?
Seb aka eSbek
Many customers have reported that similar issues were fixed after a hardware replacement with the assistance of their computer Original System Manufacturer, even when replaced with another Intel® Dual Band Wireless-AC 7260.
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Hello Carlos !
Working solution with my situation.
Got update - Windows 10 Pro 1803 and after installation, reboot my wireless connection cannot receive ipv6 settings from router Zyxel Keenetic Ultra II
uninstalling default windows driver ind installing WiFi_20.50.0_PROSet64_Win10.exe recovered situation !
Thank you !
Thanks for the update. This could be useful for other users having similar issues after updating their Windows 10*.
I am having this same problem with this same card on Windows 10. I've followed all the instructions without effect. Is there an ETA on the fix? This has been a gremlin in my machine for a whole year since the original purchase.
Intel_SSU_Logs.txt.zip 23.3 K