Thank you for joining the community.
To investigate better on the case could you provide us with the following information?
- What is the model of the display?
- Can you provide us with the Dxdiag report following these steps?
- Use the win logo key +R
- Type DxDiag then “OK”
- Use the “save all the information” option
- Save the file to your desktop
- Please attach the .txt file to the thread
- What versions of drivers have you used?
The DXDiag report is attached.
I have tried all the drivers I could find (up to a couple of weeks ago), none worked. I'm seeing the problem when playing back video content using Kodi (e.g. blu-ray movie discs or Spears & Munsil test video patterns).
I thought it was working fine when I first got it, but I could be wrong. And it's possible there's some change in Kodi, but that also worked fine with a Radeon 5450 on graphics duty.
Thanks again for your help.
DxDiag.txt.zip 12.1 K
Thank you for the information provided
Cloud you let us know the model of the HTPC and the model of the display/s?
To verify with you the video connection is HDMI® peer to peer or is there any dongles or adapters in between?
What kind of software are you using to detect the error?
Could you provide us with screenshots of the error?
The HTPC doesn't have a model but it has an ASUS B250M-PLUS motherboard with Intel HD530 iGPU. It has 4GB of RAM.
The display is a Panasonic plasma TV, model PZ80.
I use black clipping/greyscale ramps and other display calibration video to test the output of the HTPC.
I actually use two displays - the second display is an Epson EH-TW3200 projector. The iGPU seems to act correctly with this display, i.e. I can set the HTPC to output Full RGB (the projector recognises this) but I can set the projector to Limited so that the display levels are free of double-conversions and blacks are spot on. With the Panasonic, the iGPU won't output Full RGB at all, irrespective of the GUI setting.
The connection is HDMI via a Yamaha RX-A3050 receiver.
Just yesterday I ran Windows Update on the HTPC (which is running WIndows 8.1 64bit), and now the iGPU does send Full RGB out and the calibration is back where it was. That was the only thing which changed from previously, so I now believe there were two Windows Updates, one which caused the problem and another which corrected the original.
My guess is it is to do with MS updates to counter the Intel processor vulnerability, because at the same time as the colour problem surfaced, my ASUS AI Suite program stopped working, which I've since found out was caused by a MS update (subsequently corrected).