3 Replies Latest reply on Feb 9, 2018 2:20 PM by N.Scott.Pearson

    USB yellow port charging in S4 / S5 not charging


      Hi Gents, looking for some help from NUC users. I bought NUC 7i5BNH and everything works just fine except yellow USB port "charging" features on the front (USB HDD / Flash data transfer work ok). BIOS charging mode S3/S4/S5 is on (see bios screen) however when I power off or Hibernate from Windows my phone stop charging while in sleep mode (S3) charging does work. When I shutdown charging stops right after LED ring on front panel turned off, charging started back right after led ring goes on.


      Is there some windows related settings ? Does anybody have some troubleshooting steps to detect where the problem is ? No helpful answer on uncle google for NUC and S4 S5 power issue.


      Thank you,