9 Replies Latest reply on Dec 20, 2017 1:39 PM by Intel Corporation

Best performance Intel NUC6i5SYH (2016) with 4K screen

RobL Dec 2, 2017 7:37 AM

Dear Friends,

For a few weeks I own a 4K screen connected to this NUC.

It feels slow when performing simple Office tasks.

I realise 4K doubles use of resources.

Are tips and trics known to boost my video-performance?

My configuration:

NUC6i5SYH
bootdisk Samsung 850 EVO - M2 - 500GB
datadisk Seagate Spinpoint M9T, 2TB ST2000LM
memory HyperX Impact - DDR4 2133Mhz CL13 SO-DIMM Kit - 16GB HX421S13IBK2/16
Bios SYSKLi35.86A.0063
OS Windows 10 Pro 64bit
Screen Philips Brilliance 328P
screen connected with Display Port @60Hz (scaling 175%)

1. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

Dec 5, 2017 8:14 AM (in response to RobL)

This message was posted on behalf of Intel Corporation

Hello RobL,

Thank you for joining the Intel® NUC Community.

Our recommendation in this case is to run the Intel® HD Graphics driver to the latest and to include a high quality cable. In case you are interested you can take a look a some here: http://compatibleproducts.intel.com/ProductDetails/ExportPeripheralInfo?moduleName=Intel%C2%AE%20NUC&productType=Kits&pr…

Find the latest Intel® HD Graphics driver here: Download Intel® HD Graphics Driver for Windows® 10 for Intel® NUC Kit NUC6i[x]SY

Regards,
Amy C.
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2. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

RobL Dec 5, 2017 8:40 AM (in response to Intel Corporation)

Thank you for answering my question.

I frequently update my drivers from the Intel downloadpage for this NUC.

My cable is 4K certified.

How can I check my cable works as promised?
Is there more i can do?
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3. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

RobL Dec 6, 2017 9:32 AM (in response to RobL)

For visualising the slowness I can create a video (using my smartphone) to show how slow scolling in a 10MB (34 pages) PDF-files goes.
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4. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

Dec 6, 2017 10:39 AM (in response to RobL)

This message was posted on behalf of Intel Corporation

I can let you know that the cables link mentioned should work as promised. I would not be able to comment on your specific cable model.

Sure, you can do that!

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Regards,
Amy C.
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5. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

RobL Dec 7, 2017 1:58 PM (in response to Intel Corporation)

The cables link does not work.
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6. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

Dec 7, 2017 5:34 PM (in response to RobL)

This message was posted on behalf of Intel Corporation

My apologies for that, I will report it. In the meantime, please copy and paste the link below in a new tab:

http://compatibleproducts.intel.com/ProductDetails/ExportPeripheralInfo?moduleName=Intel%C2%AE%20NUC&productType=Kits&productName=Intel%C2%AE%20NUC%20Kit%20NUC6i5SYH

Regards,
Amy C.
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7. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

RobL Dec 13, 2017 3:15 PM (in response to Intel Corporation)

On that page no DP-cables are found.
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8. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

Dec 14, 2017 12:55 PM (in response to RobL)

This message was posted on behalf of Intel Corporation

Which ones did you look for? I google some of the models and I was able to find them.

Regards,
Amy C.
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9. Re: Best performance Intel NUC6i5SYH (2016) with 4K screen

Dec 20, 2017 1:39 PM (in response to Intel Corporation)

This message was posted on behalf of Intel Corporation

RobL,

If you have more questions, please let us know.

Regards,
Amy C.
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