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1. Re: Skylake Audio Enhancemnt
Mar 21, 2017 10:55 AM (in response to Gilco2)This message was posted on behalf of Intel CorporationHello Gilco2:
Thank you very much for joining the Intel® processors community.
I just wanted to let you know that the information you are reporting is correct, you are not doing anything wrong. We tested the latest version of the graphics driver for the Intel® HD Graphics 530 controller that the processors are using. We tried version 4590 and also tested the version 4501 and the option for enhancements tab with loudness equalization is not showing.
At this point then we will do further research on this subject, to confirm if that option was disable for those drivers or if there is a different way to be able to adjust the loudness equalization.
As soon as I get any updates I will post all the details on this thread.
Any further questions, please let me know.
Regards
Alberto
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2. Re: Skylake Audio Enhancemnt
Gilco2 Apr 16, 2017 5:14 AM (in response to Intel Corporation)as Intel have removed the enhancements I will wait until AMD release Ryzen with integrated graphics and update to that. At moment I have gone back to haswell as I really need the loudness equalization. Thank you for the help
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3. Re: Skylake Audio Enhancemnt
May 26, 2017 3:03 PM (in response to Gilco2)This message was posted on behalf of Intel CorporationGilco2: You are welcome, thank you very much for providing that information.
We appreciate and respect your decision about the processor. We understand that the Audio Enhancement is a feature that is very useful for you.Just to let you know, there is a new driver, it is version 4664, if you have the chance, please try to install it and let us know the results:
Let me apologize for any inconvenience.Regards
Alberto R -
4. Re: Skylake Audio Enhancemnt
May 31, 2017 5:09 PM (in response to Gilco2)This message was posted on behalf of Intel CorporationGilco2: I just wanted to check if you were able to install driver 4664 and if the problem persists after trying that driver?
Any questions, please let me know.
Regards,
Alberto R
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5. Re: Skylake Audio Enhancemnt
Gilco2 May 31, 2017 5:20 PM (in response to Intel Corporation)Hi, Thankyou for replies. Loaded new driver but still no audio enhancements to get loudness equalization. I use these as home theatre PC watching movies and tv shows and music on TV set. Without Loudness Equalization I am constantly raising and lowering the volume which is not desirable. I use the Intel display audio as do not have separate graphics card for my purpose
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6. Re: Skylake Audio Enhancemnt
May 31, 2017 5:31 PM (in response to Gilco2)This message was posted on behalf of Intel CorporationHi Gilco2: Thank you very much for letting us know those results.
We will continue doing a research on this matter. As soon as I get additional details, I will post them on this thread.
Any questions, please let me know.
Regards,
Alberto R
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7. Re: Skylake Audio Enhancemnt
Jun 1, 2017 11:46 AM (in response to Gilco2)This message was posted on behalf of Intel CorporationHi Gilco2: I just wanted to let you know that we are still doing a research on this matter. Could you please provide the following information?
Please install the SSU tool (System Support Utility):
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Once you do that, the tool will allow you to save the information as a file, so, once you save it, please attach it to this thread, in order for us to see it.
Any questions, please let me know.
Regards,
Alberto R
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8. Re: Skylake Audio Enhancemnt
Gilco2 Jun 1, 2017 12:49 PM (in response to Intel Corporation)thank you have done that and have text file but cant see how to attach will try the attach image. no.cant attach..txt file
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9. Re: Skylake Audio Enhancemnt
Jun 1, 2017 1:25 PM (in response to Gilco2)This message was posted on behalf of Intel CorporationGilco2: You are welcome, in order to attached the file:
Select the option for “reply” on the lower right corner.
Then look for the option “Use Advanced Editor” on the upper right corner.
And then look for the option that says “Attached” on the lower right corner.
Any questions, please let me know.
Regards,
Alberto R
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10. Re: Skylake Audio Enhancemnt
Gilco2 Jun 1, 2017 1:31 PM (in response to Intel Corporation)Thanks. Not sure how I missed it but file attached.
Thank you
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System Scan Intel.txt.zip 22.3 K
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11. Re: Skylake Audio Enhancemnt
Jun 1, 2017 2:20 PM (in response to Gilco2)This message was posted on behalf of Intel CorporationGilco2: You are welcome. Perfect, thank you very much. As soon as I get any details, I will post all the information on this thread.
Any questions, please let me know.
Regards,
Alberto R
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12. Re: Skylake Audio Enhancemnt
Gilco2 Nov 24, 2017 1:43 PM (in response to Gilco2)So still nothing. No loudness equaliztion in the drivers. Will give it to end of year and if still nothing will switch to AMD Zen apu when it comes out. Sick of waiting
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13. Re: Skylake Audio Enhancemnt
Ronald_Intel Dec 11, 2017 9:26 AM (in response to Gilco2)Hello Gilco2,
I apologize for us taking so long to come back with an answer on this one, especially since it is not the kind of reply we both would have preferred.
Our development team was able to examine the status of the "Enhancements" options with Skylake and newer platforms, and it has been confirmed that this option won't be included anytime soon.
I understand that this is important for you, and that is why I'm working on collecting sufficient data to advocate internally for this to be included in the future. Per example, I'm looking for additional threads (Intel Community and 3rd party forums) when other users are requesting this option to come back. If I have new data I'll post it here as soon as possible.
Best Regards,
Ronald M.