7 Replies Latest reply on May 22, 2017 4:09 PM by Intel Corporation

    HELP: Iris 5100 drivers v15.40 package error


      Dear support community,


      I am trying to install the latest drivers for intel Iris 5100 graphics.

         Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170427-1518)

                 Language: English (Regional Setting: English)

            Processor: Intel(R) Core(TM) i5-4278U CPU @ 2.60GHz (4 CPUs), ~2.6GHz
               Memory: 8192MB RAM
      DirectX Version: DirectX 11


      The Intel update utility and the website have identified version 15.40 as the latest version containing Iris 5100 drivers, but the installer does not work (Error message: The computer does not meet the minimum requirements for installing the software).


      At first I thought I selected the wrong drivers, but neither the 32 or 64 bit versions worked.

      Then I tried to manually install the drivers and I was surprised not to find Iris 5100 among the drivers identified by Windows in the install package. This is not the case with the older win64_153633.4578 driver, which includes the Iris 5100 graphics config.


      Please fix the newer driver package so Windows can identify Iris 5100 as part of the package!