Intel 82577LM Gigabit Network Controller failure

KhanhPhung Nov 27, 2016 6:40 PM

I have integrated Intel 82577LM Gigabit Network Controller installed in my Dell Latitude E6510.

After installing updated driver from Intel and running hardware test it stopped working (displays "This device cannot start. (Code 10)" in driver details page).
Also it says that device is 82577LC (it used to be 82577LM).

I also tried deinstalling and reinstalling previous version of driver from Dell - nothing helps, even reinstall OS but it can not be solved.

Please advice.

1. Re: Intel 82577LM Gigabit Network Controller failure

Nov 29, 2016 3:05 AM (in response to KhanhPhung)

This message was posted on behalf of Intel Corporation

Hi KhanhPhung,

Thank you for posing your query in Wired Ethernet Communities

With code 10 error, I'd suggest you to check with Dell support for further isolation. The error could be due to
hardware issue.

regards,
Vince
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2. Re: Intel 82577LM Gigabit Network Controller failure

Dec 7, 2016 9:38 PM (in response to Intel Corporation)

This message was posted on behalf of Intel Corporation

Hi KhanhPhung,

We'd like to check if you still need assistance regarding your issue.

regards,
Vince
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