NUC5i7RYB Video Quits

First of all, I would forget the Driver Update Utility and download and install all of the latest drivers manually.

What you may be seeing is the system going into a sleep state and the monitor not restoring to the active state when you attempt to wake it up (there are *many* monitors that have this deficiency, though it usually manifests with the HDMI input, not DP). To check this, run the Power Options applet in Control Panel. On Windows 7, open Control Panel and select Power Options. On Windows 10, right-click on the Start button and select Power Options from the list of Control Panel applets presented. For your chosen (or defaulted) power plan, click on Change Plan Settings. Change the settings for both the Turn off the display and Put the computer to sleep options to Never. If this alleviates your issue, you will know that the problem is in the monitor...

Hope this helps,

...S

Hi Dave_Pendleton,
 
I suggest you to try the latest driver for Iris 6100 version 4463 and there is a Beta option version 4474.
https://downloadcenter.intel.com/product/86209/Intel-Iris-Graphics-6100-for-5th-Generation-Intel-Core-Processors
 
Let me know how it works with them.
 
Regards,
Mike C

Hi Dave_Pendleton,
 
Sure, I will be waiting your comments.
 
Regards,
Mike C

Hi Dave_Pendleton,
 
I appreciated your answer; am glad your system is working properly. I am going to close your case if you need further assistance reply me using the same thread.
 
Regards,
Mike C

Hello Dave_Pendleton,
 
I am sorry that it took me some time to come around to this post and be able to help you.
 
Please try uninstalling the graphics driver and then reinstall it, please see Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver, once you uninstall this driver, restart your system, and then manually install the latest driver that Intel has released:
 
Please see How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*
 
Download the graphics driver here: https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-
This driver is the latest version that Intel has released.
 
 
Best wishes,
 
 
Ivan
 

Hello,


I'm following on this post to ask you if the your issue has been resolved or if you need further assistance.


Regards,


Ivan.