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30. Re: eye strain
Hi
I tested the notebook and it was a mess. Artifacts on 3d programs and it locked up 3 times, so I think its faulty. Had to send it back. Display was not as ******* eyes as intel, but not as good as the old notebook... I dont know what to do now.. I think i give up and just use the old notebook. Cant risk my eyes.
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31. Re: eye strain
hey sincerely21
hm. ok. well that is really a big problem now. I'm also using my 6 year old notebook now. But that is no solution for the future. But I also have no better idea as waiting.
May you give me your email address. So we can share our experiences and ideas...
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32. Re: eye strain
yes that would be fine, you can contact me at ysteinpedersen@yahoo.no
By the way, have you tried to disable the intel power saving technology as someone in that tread experienced eye strain when its on: When “smart” technology is dumb: a lesson in Intel graphics power-saving features | istartedsomething
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33. Re: eye strain
Well I figured out some options which can cause the heavy eyestrain, motion sickness and headache.
1.) PWM frequency was reduced after a certain driver update. Maybe due to defintion on the image, or powersaving,...
2.) Image with new graphic card has more fidelity and contrast even with the same old monitor and eyes has problems to focus on the "better" image. So we have to investigate if a more blurry picutre will be better for us.
3.) forced anti aliasing or temporal dithering gives us the problems. A simple option to disable such "improvements" will help a lot.
4.) power saving mode which changes brightness and contrast all the time and you can't turn off
5.) ...
of course there are other possibilities, but after spending a lot of time searching for the reason for the issues I would say that the options mentioned above are the most probable options.
But in all cases an intel expert could help so many peopple if he just takes 5 minutes of his time if he just gives a statement to the different options.
So please please please intel forum guides be so kind and ask a real expert in your company. Many people are affected by the same symptoms and I'm pretty sure that there is the ONE reason which causes all the trouble. We also have very much money which we can't spend to buy intel products if there is no statement from you. -
34. Re: eye strain
Hello.
I am also confirming problems with eyes at job on my 2 newest computers which have Intel HD Graphics 4600 drivers.
I have tried many different options, disabled ClearType, antialising, max brightness, low brightness, tried flux software, tried Dimmer, tried tahoma fonts, used also this instructions:
http://hellspawndev.blogspot.si/2011/06/completley-disbable-font-smoothing-and.html
None of it helped enough so my eyes still hurt.
I have seen an eye expert but my eyes are ok.
Very sure there is the problem in Intel drivers but not all people are sensitive to this problem.
I tested it on 4 different monitors (Philips 170S, 220SW, 240B tft and the newest 240 B-LED).
I have tried on all possible input ports (VGA, DVI, Display Port).
On each monitor my eyes hurt. The exact same monitor connected on the old XP computer gives me absolutely no eye strain.
Has anyone tried some live linux cd if it is better?
Has anyone tried to force some older Intel drivers id there is any difference?
A good friend of mine suggested me to try buying some usb video card with non Intel drivers and to try it. This would perhaps be good temporary solution if it worked.
Intel experts please help us with this problem. Please help us to find solution to our problem.
Greetings.
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35. Re: eye strain
Hey MiranSMS
I've made the same experience as you. New graphics card + old monitor = eyestrain.
It's definitely the intel driver. But you won't get an answer from the intel guys. I don't really know why. It would be easy for them to help us. But they just don't care...
May you give me your email address to share our experience and so on?!
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36. Re: eye strain
Guys,
We really need to look into this issue and have a clear picture of the problem you are having.
Please provide me with all the information that is being requested here:
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37. Re: eye strain
Well I don't have a notebook with Intel HD 4xxx which gives me really bad eyestrain and headache in front of me now.
In the attachment is the data of my working desktop computer (university) which gives me also the eyestrain, motion sickness and headache, but interestingly not as bad as the notebook graphics I mentioned. But it's still impossible to work on it for more than 1-2 hours.
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38. Re: eye strain
Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.
It happens instantly and everytime 100%. Sore eyes already in the first minute of using computer displays, hard focusing, dizziness, pain, eye strain... On the same displays on an older computer with the same display resolution and refresh rate my eyes do not hurt at all.
Hardware (HW)
Brand and Model of the system.
HP EliteDesk 800 G1 SFF
Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?
Only Graphics Intel HD 4600
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
Philips 170S, 220SW, 240B TFT and the newest 240 B-LED
How much memory [RAM] in the system (see note2 below).
16 GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Tested with cables VGA, DVI, DP. Eye strain an all ports.
Hardware Stepping (see note1 below).
PCI\VEN_8086&DEV_0412&SUBSYS_1998103C&REV_06
PCI\VEN_8086&DEV_0412&SUBSYS_1998103C
PCI\VEN_8086&DEV_0412&CC_030000
PCI\VEN_8086&DEV_0412&CC_0300
Software (SW)
Operating System version (see note2 below).
Windows 7 Enterprise 64-bit (6.1, Build 7601)
Service Pack 1VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
10.18.10.3907
SW/Apps version used to replicate the issue.
All
Configurations
Single display, clone, or extended (see note2 below).
Happens on single or in extended display
Display resolution & refresh rate setting of each display (see note2 below).
Phillips Brilliance 240B (1920*1200, 59HZ),
Phillips Brilliance 220SW (1680*1050, 60HZ)AC or DC mode, i.e. is power cable plugged in or not?
PC power cable always plugged in
Kevin_Intel thank you for your answer.
This is my configuration. I will also attach files.
Would it be possible to somehow get some test version of an Intel driver for graphic cards like Intel HD 4600 which would NOT have latest improvements included?
Perhaps it is PWM or some picture enhancement like hd smoothing/dithering where our eyes can't focus on.
I did not have any problems with Intel drivers which were released before 2011.
Thank you for your answer and help in advance.
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40. Re: eye strain
Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.
The eyestrain starts immediatly and everytime. Strainend eyes after some minuts of using notebook displays, focusing problems, dizziness, pain, headache, motion sickness. On the same external displays on an older computer with the same display resolution and refresh rate my eyes do not hurt at all.
However this described set up with intel iris is much more comfortable as intel hd 4xxx. With intel hd 4xxx graphics the symptoms are much worse.
Hardware (HW)
Brand and Model of the system.
Acer Aspire E5-573-59GV
Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?
No just Intel Iris
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
LFP: Notebook FullHD Panel
EFP: LG E2351VR
How much memory [RAM] in the system (see note2 below).
8 GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Problems with all standard HDMI, VGA and DVI cables
Hardware Stepping (see note1 below).
Software (SW)
Operating System version (see note2 below).
Win 8.1
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW/Apps version used to replicate the issue.
All Apps and normal Desktop mode
Configurations
Single display, clone, or extended (see note2 below).
Problems with all settings
Display resolution & refresh rate setting of each display (see note2 below).
1920*1080
AC or DC mode, i.e. is power cable plugged in or not?
doesn't matter
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
1.
2.
3.
4.
5.
...
This is a other system with Inte Iris graphics I've tested a few days ago. It gives me also the heavy eyestrain and headache. However the symptoms aren't as bad as the other systems I've tested with Intel HD4xxx.
There is definitely a perceptible difference in my sense. -
41. Re: eye strain
Well. If you have the same symptoms you can watch out
and be a part of the discussion there.
However I hope that we will get a feedback from intel pretty fast now.
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42. Re: eye strain
Kevin, how linux users can obtain required information mentioned in note 1 and 2 at Default level information for reporting Graphics issues?
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43. Re: eye strain
Category
Questions
Answers (N/A if not applicable)
Description
Provide a detailed description of the issue AND 'does it fail every single time, or only sometimes?' If you can offer a % rate please do.
Similar to MiranSMS and lucio15:
"It happens instantly and everytime 100%. Sore eyes already in the first minute of using computer displays, hard focusing, dizziness, pain, eye strain.."
Hardware (HW)
Brand and Model of the system.
Samsung 900x
Hybrid or switchable graphics system? ie Does it have AMD or NV graphics too?
Intel(R) Core(TM) i7-3537U
Make and model of any Displays that are used to see the issue (see note2 below).
LFP = Local Flat Panel (Laptop panel)
EFP = External Flat Panel (Monitor you plug in)
LFP 1600x900
How much memory [RAM] in the system (see note2 below).
8 GB
Provide any other hardware needed to replicate the issue.
ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc
Hardware Stepping (see note1 below).
Software (SW)
Operating System version (see note2 below).
Ubuntu 15.04
VBIOS (video BIOS) version. This can be found in “information page” of CUI (right click on Desktop and select “Graphics Properties”.
Graphics Driver version; for both integrated Intel and 3rd party vendors (see note2 below).
SW/Apps version used to replicate the issue.
All apps
Configurations
Single display, clone, or extended (see note2 below).
laptop display
Display resolution & refresh rate setting of each display (see note2 below).
1600x900
AC or DC mode, i.e. is power cable plugged in or not?
both cases
How to repro
Please provide steps to replicate the issue. These steps are very crucial to finding the root cause and fix.
A screenshot to illustrate the issue is a huge plus. A video of the failure is even better! Attach to the post or provide the YouTube link.
1.
2.
3.
4.
5.
...
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44. Re: eye strain
Hey kevin_intel,
it's nearly a month ago hearing from you? Do you have some new information or is there any progress on the intel side?
