Thank you for the reply jonathan_intel.
I tried almost everything you said: latest oem driver(also tried the latest intel), power saving mode to maximum performance, bluetooth disable through the control panel => network and sharing center => change adapter settings => right click on bluettoth device then disable , right?
In Device manager => network adapter => right click on Intel® Dual Band Wireless-AC 7265 then all this settings applied:
First, my computer is in french so i changed the language to english but the drivers properties stays in french...there is 2 properties i'm not sure you talking about:
- Fat channel intolerant => "incompatible avec canaux de 40Mhz" in french?
- Throughput enhancement => "fusion des paquets" in french?
The others are easy to translate:
- 802.11n channel width for band 2.4: 20 MHz.
- 802.11n channel width for band 5.2: Auto
- Roaming aggressiveness: 1. Min.
- Transmit power: 5. Max.
- Wireless mode: 6. 802.11 a/b/g
- HT mode: HT Mode
- uAPSD: Disabled
Sadly on the Sagem Livebox FTTH v2 i don't have the choice to use 802.11n only. I'm using the WPA2 security mode so i guess it uses 802.11n by default and also i don't have the choice for the channel width. Hopefully i can set the channel to auto.
Uncheck "Allow the computer to turn off this device to save power" in the Power Management tab was the first things i tried and it didn't help at all.
Do you think Intel drivers can do something to resolve this problem? or this is an incompatibility between the acess point and the wifi card?
Thank you again.
I have recently bought a new laptop from PC Specialist in the UK which included the AC 7265 wireless card.
My initial problems were with very poor Bluetooth range which a replacement wireless card from PC Specialist did not cure but, I found switching the aerial cables on the wireless card made an enormous difference to the Blutooth range which is now acceptable, (though not as good as other devices).
It was also soon evident that I had poor wifi range problems as well which came more to light when I started to take the laptop out of the home environment and found that I couldn't connect to many public networks or had very slow connections compared to my old outgoing laptop or even my phone. The aerial switching did not make any difference and I have also applied the adaptor settings you recommend with the latest drivers, also with no positive results. Switching off Bluetooth certainly improves wifi speed when using 2.4 Ghz networks, (there is no improvement with 5Ghz networks, and I see that other people cannot even see 5Ghz networks with this card, but reception is still poor with Bluetooth on or off).
So the only reliable solution I have come to is to use a wireless USB dongle which works perfectly. My download speed at home with the USB dongle is 38Mbps, pretty much my maximum internet speed, but using the internal AC7265 and Bluetooth off, the speed is 15Mbps. With Bluetooth on it's 7Mbps.
Whilst I don't have an AC router, (Asus RT - N66U), I thought it churlish not to buy an AC spec'd wireless card in the new laptop as I'm sure to update the router sometime in the future, but it appears that another wireless card without AC may have been a better choice.
Do Intel honestly feel that another driver update will solve this problem, or is it actually a shortcoming of the hardware in the AC 7265?
I would like to inform that we are aware of this type of condition and we expect fixes for this issue with the upcoming driver version which will be available soon. You may check the Downloads for the Intel® Dual Band Wireless-AC 7265 regularly for updates.
Also, you might want to contact the Computer Manufacturer Support, since they often release their driver version a few weeks before the generic version is available from Intel® Download Center.
Glad to here there is now some hope for full resolution...
Just checked the Asus site and still no new update per the latest Intel driver 18.11.0 -- they still show their manufacturer driver 188.8.131.52 from March 1, 2015. I think I'll wait until Asus updates their driver and then give this new Intel driver a try. I hope this solves my problem as well (see posts from June for Asus Zenbook UX305FA).
I have the same problem with you and have tried all the suggestion from jonathan_intel. However, the wireless network works discontinuously.
I found the Intel driver has been updated to 18.12.0 version last day but unfortunately the issue is still existed. I've decided to deliver my UX305 to
Asus maintenance center this week. Hope they have a consummate solution.
Is really intel playing with the user. I have been reading hundreds of discussions about issues with these cards (7260 and 7265) without any kind of solution, there is even a discussion about to sue intel about this INTEL CONSTANT WIFI DISCONNECTS *WE SHOULD SUE*I have the same issue and nothing works not even the new driver. I know this is not an asus problem because you can read in the forums that all brands with these cards are afected. When will they have a real solution to this problem.
The new drivers 184.108.40.206 has been a disaster for my Asus UX305. The wireless connectivity has gone from bad to worst. Now my router refuses to connect to the internet as soon as I start my laptop with this intel wifi card. I am now forced to buy external wifi adapter. Hope someone sues intel for such a bad job. I do not understand why Asus keeps on using this driver.
The new AC 7265 driver version 220.127.116.11 just released on 8/17/2015 seems to have fixed the problem "cannot connect to this network" on my Windows 8.1 ASUS UX305.
I downloaded the Intel driver update utility found at www.intel.com/p/en_US/support/detect and just run it. After restart the wifi connection worked immediately.
you only has to worry about this if you have one of the old wireless routers, which is affected by this bug. Normally one band router, one of the most common you can find in the forums being reported are a couple netgear. If you have a new router or none of those affected routers you should be fine. Dont know if the issue has been completely fixed at all because the router i was having issues with belongs to my parents in law. I dont have have any issue with my netgear double band nighthawk router.
How good is the wifi, is it actually worth it? Is the adapter simply faster or is the connection more stable and works over longer distance? Is the speed worth the risk that the wifi at this Starbucks or some other place won't work?
As far as I understand the adapter works with certain wifis and it doesn't with others. Or is it that something can be easily changed in the settings if such situation occurred and then everything will work just fine?
The Intel® Dual Band Wireless-AC 7265 will use its full capabilities if the access point also supports 802.11ac; however, it is capable of connecting to older devices as well. For details about the adapter features and capabilities, please check the Intel® Dual Band Wireless-AC 7265 Product Brief.
The most recent Intel® PROSet/Wireless Software and Drivers (currently 18.20) can be obtained at the following location:
As can be seen in previous posts, there are many factors involved in connectivity issues, in most cases it is reported when using older access points operating in the 2.4 GHz band. In such cases, newer drivers and configuration tweaking normally help with this issue.