1 2 Previous Next 15 Replies Latest reply: Feb 11, 2011 10:27 AM by Doc_SilverCreek RSS

How do I control fan speeds on an Intel S5520SC mainboard?

istuart Community Member
Currently Being Moderated


I currently have an Intel S5520SC with the latest BIOS and "Intel System Management Software" installed in a SC5650WS case

BIOS Version: S5500.86B.01.00.0037.050520091553
Intel(R) Server Management Agent 3.5
Intel(R) Active System Console 3.5

In the BIOS under "System Acoustics and Performance Configuration" I have the following settings:
Set Throttling Mode [Auto]
Altitude [301m - 900m]
Set Fan Profile [Acoustic]

The fans run full speed all the time regardless of the system temperature.  I've been unable to find a way to regulate the fan speeds.

Any help would be greatly appreciated.


  • 1. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    Aryan2411 Community Member
    Currently Being Moderated

    Hi there,

     

    When the fan are spinning too loud, it can be due to:
    1. Wrong system fans are connected on the board.
    2. Incompatible chassis and wrongly configured SDR.
    3. Compatible chassis with a wrongly configured SDR
    4. Bios Settings wrongly configured.

     

    I will personally try to check if the chassis is on the compatibility list and the system fan headers are correctly connected.


    From the link:
    http://download.intel.com/support/motherboards/server/s5520sc/sb/e39546005s5520scqsugback.pdf

    For Chassis SC5650WS:

    CPU Fan 1
    CPU Fan 2
    Chassis Fan 3
    Chassis Fan 5
    Make sure to refer to the guide for correct connections.

     

    Then update the following:
    BIOS
    BMC
    FRUSDR
    Reboot, and verify BIOS settings

     

    EFI Update Procedures:
    =======================

    Download this onto your desktop:


    Website:
    http://downloadcenter.intel.com/T8Clearance.aspx?sType=&agr=Y&ProductID=3073&DwnldID=17735&url=/17735/eng/HC_37_38_18.zip&PrdMap=&strOSs=38&OSFullName=OSIndependent&lang=eng

     

    Extract the zip files.
    Copy all the extracted contents in the folder to a FAT-FORMATTED USB (ROOT DIRECTORY of the usb)
    Insert the USB to the target machine.
    Boot the system into the BIOS (F2)
    Go to Boot Manager
    Select the EFI Shell and press Enter
    It will automatically boot onto the EFI shell.
    Once on the EFI shell, the shell will look for the file startup.nsh automatically in the USB.
    If it does not find the startup file, try another USB.
    It will load the firmware package automatically and you just need to follow the instructions.

    If you have the right 4-pin power connector is connected onto the board, then it wont ask you for the chassis.

    Anyway if it asks you, make sure to choose the correct chassis when doing the SDR firmware update. Follow the instructions.

     

    After the update of these firmware, i will go onto the bios and Advanced, System Acoustic and Performance Configuration, Throttling Mode set to Open Loop, Set fan profile as Acoustic and Altitude set 300 or less.

     

    Other than this, next steps will be to verify the sel log and verify the release notes of the firmware if there is anything mentionned.

     

    If it is not solved, let me know these:
    which OS do you have?
    Does the fan speed slows and only in the OS it increases?

     

    Hope these are useful,

     

    Regards,
    Aryan

  • 2. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    istuart Community Member
    Currently Being Moderated


    Thank you very much.  I followed your instructions from beginning to end, and it resolved my issue.  I believe the problem was due to incorrect chassis fan connections as I had already updated the BIOS, BMC, and FRUSDR.


    For future reference, the fans turned on full speed as soon as the system was powered on, and did not ever slow.  The operating system used was Windows XP 64bit.


    Thanks again for your help, and the quick response.

  • 3. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    Aryan2411 Community Member
    Currently Being Moderated

    Hi Stuart,

     

    If i know the answer, why not help others?

     

    I am here to help and do my best on this community.

     

    Anyway, the new server boards are very good. I liked them.

     

    All the best,

     

    Regards,

    Aryan

  • 4. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    ice.blade Community Member
    Currently Being Moderated

    New solution:

     

    1. Open http://download.intel.com/support/motherboards/server/s5520sc/sb/e39546005s5520scqsugback.pdf in new tab / new window

     

    2. In PDF look at "(15) Chassis Fan Connections" and "Reference"


    3. All fans must be connected!!! (CPU_Fan 1,2 and all Chassis_Fan 1,2,3,4,5) I recommend to connect 4 pin fans everywhere


    4. Download and update latest board firmware by "Rajiv Doolub" instructions: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3073&DwnldID=18364&lang=eng

    "Rajiv Doolub" instruction:

    =======================

    Extract the zip files.

    Copy all the extracted contents in the folder to a FAT32 - FORMATTED USB (ROOT DIRECTORY of the usb)

    Insert the USB to the target machine.

    Boot the system into the BIOS (F2)

    Go to Boot Manager

    Select the EFI Shell and press Enter

    It will automatically boot onto the EFI shell.

    Once on the EFI shell, the shell will look for the file startup.nsh automatically in the USB.

    If it does not find the startup file, try another USB.

    It will load the firmware package automatically and you just need to follow the instructions.

     

    5. After the update, go into BIOS (F2) / Advanced / System Acoustics and Performance Configuration

     

    6. Set Throttling Mode [Auto] / Altitude [300m or less] / Set Fan Profile [Acoustic]

     

    7. Press F10 / Enter

     

    8. Enjoy

  • 5. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    cotefr Community Member
    Currently Being Moderated

    I also have problems with fan control with my S5520SC main board.  I did update to the latest BIOS, Firmware, FRUSDR.  When came the time to update the the FRUSDR, I got a warning like what the Temperature Sensor of the Front Control Panel couldn't be found and it was necessary to control the fan speed.  At the end of the FRUSDR update, the fans slowed down for a few seconds, but went up to full speed shortly after.  Now the fans are always running at full speed.

     

    The case I'm using is a TITAN 650 by Antec and it effectively doesn't have a temperature sensor.  After searching the Internet, I found out that the Intel case SC5600BASE (approved case for the S5520SC board) uses the following Front Control Panel (FCP): FXXRIGTFPBRD and optionally the following Local Control Panel (ILCP): AXXLCPPED.  I know some ILCP have temperature sensors that communicate the temperature to the motherboard through a one wire connection.

     

    My question is :

    If I install Intel ILCP will it resolves my fan speed problem - does this one includes a temperature sensor that connects to the board?  Has anyone ever tried ?  Any comments would be welcomed before I spend money on this device.

     

    Thanks,

     

    Francois

  • 6. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    alexeig Community Member
    Currently Being Moderated

    Same problem, FRU/SDR updates did not help.

     

    Chenbro SR105 case, dual E5520 2.26GHz Xeons, 12GB ECC RAM.

     

    Chenbro SR105 case has only two fans: 120mm 4-pin rear, 80mm 3-pin front.  Connected rear to SYS5, front to SYS1.  Fans always at full speed regardless of BIOS settings.

     

    The Chenbro SR105 case is on Intel's "tested" list.  I found no documentation though on how to properly configure/ integrate the case with this motherboard.  (Three days wasted, I am beginning to regret my decision to put my trust in Intel.)

     

    Ideas on how to control the fan speeds will be greatly appreciated.

     

    Thanks!

  • 7. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    cotefr Community Member
    Currently Being Moderated

    Alex,

     

    FYI, I moved my question to the following thread : http://communities.intel.com/message/79551#79551 as this one was already answered.

     

    François

  • 8. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    remydrh Community Member
    Currently Being Moderated

    This hasn't solved our issue. We are running the same case, SC5650WS.  The rear fan runs at full throttle from startup. There is only one place to plug it in according to the instructions (Fan 5 I think)  It has the current BIOS, SDR, Firmware, etc installed from the bootable CD and internet connection.  The other fans are correctly connected (the only nebulous area are the 2 front case fans have 4 places to plug them in, we have tried both on the left and both on the right.  They have white connectors, so we tried the white connections first, then the blue to no effect.)

     

    Is there a different possible cause?

  • 9. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    edwardzh Community Member
    Currently Being Moderated

    Check fan connections on Quick Start Guide - it says chassis fans 1, 3, 5 should be connected when using SC5650WS. If you still can't resolve it you may want to check SEL to identify the error.

  • 10. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    remydrh Community Member
    Currently Being Moderated

    The fans are correct. Waiting on Intel to get back to us. :-(

  • 11. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    Currently Being Moderated

    I have the same problem:

    Motherboard: S5520SC

    Chassis: SC5650WS

    All fans connected as instructed: 2 CPU fans, chassis fans to connectors 1,3,5

    6x 2GB memory cards in slots A1-F1

    I updated the BIOS today, to the latest version

    I configured the BIOS - acoustics to: acoustic, open loop

    I installed Windows 7 Pro, 64bit

     

    Everything else works fine, just the fans make lots of noise working on full power

     

    Any more ideas???? i don't get why i should be so complicated....

  • 12. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    Currently Being Moderated

    I have the same problem:

    Motherboard: S5520SC

    Chassis: SC5650WS

    All fans connected as instructed: 2 CPU fans, chassis fans to connectors 1,3,5

    6x 2GB memory cards in slots A1-F1

    I updated the BIOS today, to the latest version

    I configured the BIOS - acoustics to: acoustic, open loop

    I installed Windows 7 Pro, 64bit

     

    Everything else works fine, just the fans make lots of noise working on full power

     

    Any more ideas???? i don't get why i should be so complicated....

  • 13. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    Doc_SilverCreek Community Member
    Currently Being Moderated

    1) Open loop is OK if you are willing to slow your system down to get a tiny improvement in noise.

    Chose Close loop (if your DIMMs support it is a better choice.) (but not your problem with noisy fans)

     

    2) Check the SEL log. (post if you like and we can take a look)

    If you have loaded the FRUSDR file, any event the resulted in a max fan condition will be in the SEL log. You can download the SEL viewer here: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18317&lang=eng

    Using the EFI version is simplest.

     

    3) Looks like everyone got the Update to current code message.

     

    4) System Informatiopn tool http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19657&lang=eng

    This will dump a file containing a complete discription of your hardware and software as the system sees it.

    Post it will help to figure out your issues also.

  • 14. Re: How do I control fan speeds on an Intel S5520SC mainboard?
    Currently Being Moderated

    hello! After 1 day we had found solution...

     

    1. all 3 fans must be connected (3 fans for intel SC5650WS)!

     

    a. blue to blue!    

    b. white to white!

     

    all as described in quick mainboard guide, (fans 1-3-5) When 1-2-5 system is running full speed! I dont understand why intel cannot write easy fan driver for any connection port! As other MB do.

     

    last bios/efi/ update from january 2011 fixed all issues.

     

     

    maciej

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