8 Replies Latest reply on Oct 8, 2014 10:18 AM by sylvia_intel

    Android Phone connects/disconnects periodically on USB 3.0 port


      I have a Samsung S4 Mini. If I connect the phone to a USB 3.0 port, then the phone is sometimes not recognized properly. Other times, the phone is recognized, then disconnects, is re-recognized, and so on. You here the typical Windows 7 "ding ****" sound over and over again. I don't even get to a stage where I could transfer files or do anything useful. As a test I've booted Linux. The issue does not exist on Linux. The phone is recognized and I can transfer files (several hundred megabytes) from/to the phone without any issue.


      The computer I'm using is a Dell E7440, Series 8 Chipset. I tried USB 3.0 driver version and The issue remains. Any ideas?