3 Replies Latest reply on Oct 6, 2014 7:45 AM by allan_intel

    Help please, what has happened to my laptop?


      I have a Dell laptop, 32 bit with an Intel Pentium processor and Vista Home Basic.  About a fortnight ago Microsoft sent a bundle of updates of which one seems to have changed the appearance of my screen contents by making them look miniaturised.  When I checked I discovered that something called Intel Graphics Media Accelerator Driver for mobile has seemingly taken over my machine. My desktop and emails all have the appearance as on a mobile and are much too small.  I have tried using System Restore but the date that I would need has dropped off the hard disc. Microsoft, so called support, tell me that a laptop would not accept a download for a mobile - but mine has!  Please can anybody advise what I can do about this, as I really find it intolerable to work with?