9 Replies Latest reply on Aug 21, 2014 9:29 PM by msiqueira

    Possible Problem with Video Card




      I have just registered in the forums and I would like some help with the following problem.

      My desktop computer at home is randomly rebooting since a month ago.

      I have been trying to gather more information since them, and what I have discovered is that it's only reboots when I'm playing a Computer Game that uses the video card.

      Just using it for other stuff seems no problem. Playing old games that don't use too much of video, also shows no problem, as far as I noticed. Playing games like, Dota 2, Dragon Age 2, at Steam does make the computer reboots without a warning.

      I have checked the temperature of the video card and the other pieces, and all of them are working on a good temperature.

      I have run some Softwares to diagnostic the problems and some monitor Softwares.


      Intel Processor Diagnostic Tools - Shows no errors.

      HWmonitor - Shows all is fine with temperature.

      OCCT - Fine for memory and CPU. When i run the GPU test it reboots the machine.

      Windows Memory Test - Shows no errors.


      Here is more information:


      System: Windows 7 Professional (Service Pack 1)

      Motherboeard: Intel DX79SI

      BIOS Version: SIX7910J.86A.0650.2014.0307.0138

      CPU: Intel Core I7 3820

      Memory: 16GB (4x 4MB) - Corsair Vengeance DDR3 / 2000mhz

      Video: NVIDIA GeForce GTX 660 (EVGA)

      Video Driver Version: 340.52

      Storage: Samsung SSD 250 GB

      LIFE TIME:  The memories, video card, Cpu, motherboard and power suply have about 1 year and 4 months of usage, the SSD have nearly 6 months of usage.




      Event View Logs:

        Application Log Error:

        - Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99"

        could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.



        System Log Error:

        - The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_KINGSTON&PROD_DT_101_G2&REV_PMAP#001CC0EC3456EB40F00000FC&0#.

        - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

        - The previous system shutdown at 18:28:11 on 16/08/2014 was unexpected.


      Message was edited by: Marcus Siqueira