2 Replies Latest reply on Jun 23, 2014 2:06 PM by joe_intel

    BSOD in W8.1 while installing any HD4600 Drivers




      this is my first post here. Here is my problem:


      When i change the reserved VRAM for the IGPU Intel HD4600 to 1024MB in the Bios Settings, i can´t install any Intel HD Graphics Driver.

      I have made a fresh install of WIN 8.1 and tried to install any actual Graphic Driver from every of this sources:


      • The system manufacturer’s website (MSI).
      • Generic drivers provided by Intel.
      • Microsoft*’s inbox driver via Windows* Update.


      But everytime at the same point of driver installation, i get an BSOD with the following message:


      PAGE_FAULT_IN_NONPAGED_AREA (igdkmd64.sys)


      The Basic Driver of WIN 8.1 is working. But trying to install any other Driver ends with a crash.

      When i set in Bios the reserved VRAM for the IGPU Intel HD4600 to 512MB or less, i have no trouble with installing any Intel Graphic Driver.


      Here are the components of my System:


      MB: MSI Z97M-G43 (Actual Bios Version 1.2)

      CPU: Core i3-4360

      IGP: Intel HD4600

      RAM: 16GB Kingston HyperX

      OS: WIN 8.1 64bit


      Thanks for your help


        • 1. Re: BSOD in W8.1 while installing any HD4600 Drivers
          Robert S

          I can confirm this error, not only will the Intel HD Video driver on my MSI PC Mate disk not install at 1024 but their website's Z97 - Intel VGA Driver. - 2014-05-23 - - Win8.1 32, Win8.1 64, Win8 64, Win8 32, Win7 32, Win7 64 - intel_vga_8_mb.zip will not install or boot on win 8.1 Pro x64 at 1024. Every time I get the (Winkey) WBSOD. But it runs fine at 512 or below, and this quite obviously is not acceptable as HD4600 is a significant improvement over my other system's 4000, so I have no plans to buy another GPU. Fix us please Intel. More are on the way...


          Intel Core i7-4790 Haswell 3.6GHz LGA 1150 84W Desktop Processor Intel HD Graphics 4600

          MSI Z97-G41 Desktop Motherboard - Intel Z97 Express Chipset - Socket H3 LGA-1150 - ATX

          Crucial Ballistix Tactical 2x2GB DDR3 1600Mhz SDRAM Memory Module

          Western Digital WD Blue WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gbs 3.5" Internal Hard Drive

          Rosewill Green RG530-S12 ATX12V & EPS12V Power Supply

          Linksys E900 Wireless-N300 Router (E900)

          Passmark Benchmark Score: sys-2545, cpu-10252, 2d-976, 3d-660, ram-1889, hd-1212

          • 2. Re: BSOD in W8.1 while installing any HD4600 Drivers

            In most cases, your computer manufacturer has already configured your computer to use the maximum amount of graphics memory that is possible for your particular model.  I recommend checking with the motherboard manufacturer for the actual maximum graphics memory supported by your BIOS and whether it is possible to increase that amount.

            Graphics — Graphics memory FAQ for Windows 2000/XP/Vista/7*