It is important to say that after 100C on a processor can be considered as Overheating. Based on the troubleshooting steps you have done there is not too much to do; however, there are some other steps I would like o recommend you to do:
- Test the motherboard outside of the chassis. If you have more components inside the case, it can cause heat and become the processor to overheat.
- Run the Processor Diagnostics Tool. This will run a diagnose of the processor internal components and will show a result. You can download this application at the following link:
- Test another cooling solution if possible.
- Make sure the processor runs at its default speed.
If after doing these troubleshooting steps you are still having problems, I recommend you contacting our Chat, email or phone support in order to proceed with the RMA of the unit.
Support Contact information:
We reapplied thermal paste to a i5 4670K CPU - fresh out of the box, from Malaysia, and although Intel admits it doesn't have enough Quality control on the second-party assemblers I do believe that tracking how they are processing the processors would be of interest to Intel. This is a common thread among users of INTEL processors, so when will you acknowledge the CPU's and thermal solutions arrive inadequate to the reputation of Intel? All the extra steps I see in the links seem to be a waste of valuable time, and blaming all other components a cheap dodge. We had replaced EVERYTHING in the list (including motherboard and case, power supply), and finally, repasted the CPU to its heatsink and VOILA! Now it is running within temperature parameters, and the performance of the PC is awesome. This is not the first time. Why should a CPU cost the user the price of almost an entire system just to get a computer up and running? Why is not the CPU awesome right out of the box? Why is INtel putting out a long list of other companies' products at fault and not admitting their factory sites are still not able to put the thermal paste on correctly?