9 Replies Latest reply: Oct 30, 2013 12:50 PM by Timo2 RSS

    Display Driver for windows 8.1 has stopped responding and has recovered

    VAV0001

      When I close laptop (closing the lid doesn't send laptop to hibernate or suspend it) and open it again I see black screen in 2 seconds and  then I see the message Display Driver for windows 8.1 has stopped responding and has recovered

      DxDiag.txt

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      System Information

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         Operating System: Windows 8.1 Professional 64-bit (6.3, Build 9600) (9600.winblue_rtm.130821-1623)

                 Language: Russian (Regional Setting: Russian)

      System Manufacturer: Dell Inc.       

             System Model: Dell System Inspiron 7720

                     BIOS: A15

                Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz

                   Memory: 8192MB RAM

      Available OS Memory: 8048MB RAM

                Page File: 2307MB used, 5741MB available

              Windows Dir: C:\Windows

          DirectX Version: DirectX 11

      DX Setup Parameters: Not found

         User DPI Setting: Using System DPI

      System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Disabled

           DxDiag Version: 6.03.9600.16384 64bit Unicode

       

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      DxDiag Notes

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            Display Tab 1: No problems found.

              Sound Tab 1: No problems found.

                Input Tab: No problems found.

      ---------------

      Display Devices

      ---------------

                Card name: Intel(R) HD Graphics 4000

             Manufacturer: Intel Corporation

                Chip type: Intel(R) HD Graphics Family

                 DAC type: Internal

              Device Type: Full Device

               Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05781028&REV_09

           Display Memory: 1792 MB

         Dedicated Memory: 32 MB

            Shared Memory: 1760 MB

             Current Mode: 1920 x 1080 (32 bit) (60Hz)

             Monitor Name: Generic PnP Monitor

            Monitor Model: unknown

               Monitor Id: LGD02DA

              Native Mode: 1920 x 1080(p) (60.012Hz)

              Output Type: Internal

              Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

      Driver File Version: 10.18.0010.3282 (English)

           Driver Version: 10.18.10.3282

              DDI Version: 11

           Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

             Driver Model: WDDM 1.3

      Graphics Preemption: DMA

      Compute Preemption: Thread group

                 Miracast: Supported

      Hybrid Graphics GPU: Integrated

           Power P-states: Not Supported

        Driver Attributes: Final Retail

         Driver Date/Size: 8/30/2013 01:32:54, 12078592 bytes

              WHQL Logo'd: Yes

          WHQL Date Stamp:

        Device Identifier: {D7B78E66-4226-11CF-3B79-7525B4C2C435}

                Vendor ID: 0x8086

                Device ID: 0x0166

                SubSys ID: 0x05781028

              Revision ID: 0x0009

      Driver Strong Name: oem12.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3282:pci\ven_8086&dev_0166

           Rank Of Driver: 00DA2001

              Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

              DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT

       

           Name: NVIDIA GeForce GT 650M

      Device ID: PCI\VEN_10DE&DEV_0FD1&SUBSYS_05781028&REV_A1\4&274689E5&0&0008