9 Replies Latest reply: Oct 30, 2013 12:50 PM by Timo2 RSS

Display Driver for windows 8.1 has stopped responding and has recovered

VAV0001 Community Member
Currently Being Moderated

When I close laptop (closing the lid doesn't send laptop to hibernate or suspend it) and open it again I see black screen in 2 seconds and  then I see the message Display Driver for windows 8.1 has stopped responding and has recovered



System Information


   Operating System: Windows 8.1 Professional 64-bit (6.3, Build 9600) (9600.winblue_rtm.130821-1623)

           Language: Russian (Regional Setting: Russian)

System Manufacturer: Dell Inc.       

       System Model: Dell System Inspiron 7720

               BIOS: A15

          Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz

             Memory: 8192MB RAM

Available OS Memory: 8048MB RAM

          Page File: 2307MB used, 5741MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.03.9600.16384 64bit Unicode



DxDiag Notes


      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

          Input Tab: No problems found.


Display Devices


          Card name: Intel(R) HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05781028&REV_09

     Display Memory: 1792 MB

   Dedicated Memory: 32 MB

      Shared Memory: 1760 MB

       Current Mode: 1920 x 1080 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: LGD02DA

        Native Mode: 1920 x 1080(p) (60.012Hz)

        Output Type: Internal

        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3282 (English)

     Driver Version:

        DDI Version: 11

     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

       Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread group

           Miracast: Supported

Hybrid Graphics GPU: Integrated

     Power P-states: Not Supported

  Driver Attributes: Final Retail

   Driver Date/Size: 8/30/2013 01:32:54, 12078592 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp:

  Device Identifier: {D7B78E66-4226-11CF-3B79-7525B4C2C435}

          Vendor ID: 0x8086

          Device ID: 0x0166

          SubSys ID: 0x05781028

        Revision ID: 0x0009

Driver Strong Name: oem12.inf:5f63e5341859ec8c:iIVBM_w81:\ven_8086&dev_0166

     Rank Of Driver: 00DA2001

        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C



     Name: NVIDIA GeForce GT 650M

Device ID: PCI\VEN_10DE&DEV_0FD1&SUBSYS_05781028&REV_A1\4&274689E5&0&0008

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