14 Replies Latest reply: Oct 29, 2013 11:23 AM by Diego_Intel RSS

Windows Server Manager and Intel RST GUI crash with Intel HD 4000 Graphics enabled

JeffStokes_MSFT Community Member
Currently Being Moderated

OS Name Microsoft Windows Server 2012 R2 Datacenter

Version 6.3.9600 Build 9600

Other OS Description  Not Available

OS Manufacturer Microsoft Corporation

System Name WOPR

System Manufacturer To Be Filled By O.E.M.

System Model To Be Filled By O.E.M.

System Type x64-based PC

System SKU To Be Filled By O.E.M.

Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. P2.00, 7/11/2013


I have an Nvidia 660ti with 2 monitors and a third monitor connected to the Intel HD 4000 graphics interface.  Any interactions on Server Manager or RST GUI crash without an error in the UI.


Event log:


Application: ServerManager.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: exception code c0000005, exception address 0000000000000000


followed by


Faulting application name: ServerManager.exe, version: 6.3.9600.16384, time stamp: 0x52156f0b

Faulting module name: unknown, version:, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x0000000000000000

Faulting process id: 0x23c0

Faulting application start time: 0x01ceb55ad6f3b1ea

Faulting application path: C:\Windows\system32\ServerManager.exe

Faulting module path: unknown

Report Id: 1580f051-214e-11e3-80bf-bc5ff4475a4e

Faulting package full name:

Faulting package-relative application ID:


This is 100% reproducible as long as the Intel HD 4000 interface is enabled, disabling it in device manager allows me to use Server Manager and Intel RST without issue on the 2 Nvidia hosted monitors.


Known issue?  Want more info?


Using these drivers:


Driver Version

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