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I had someone go on site and confirmed that the machine did come up but that the system clock was off (showing a date in 2001). No doubt the CMOS battery has died. Once he manually set the clock to the correct date and time and rebooted, I again see the date and time in the vPro logs. Why it wasn't showing the 2001 date in the logs, I don't know--maybe it won't allow dates to go backwards, or maybe it knows that the battery is dead. Would be nice if it provided a way to set the CMOS clock, but I don't see that option.
Also, the last message in the vPro log when rebooting is "Starting operating system boot process," so that is the normal behavior.