7 Replies Latest reply on Mar 19, 2013 12:28 PM by michael_intel

    Intel RSTe drivers causing BSODs; stuck in RAID mode; Intel SSD optmizer not available, S.M.A.R.T. values neither


      Edit: I'm so sorry, I just realized I mistakenly re-installed the same RSTe 3.0.03011 (the latest drivers available from Asus on their site for my motherboard as of today) instead of RSTe, so this second BSOD happened using the same drivers as the first time. As soon as I realized this, I deleted the post to avoid confusion, but then I realized proper feedback would be more useful, so I decided it would be better to repost it with this note at the beginning.


      I have now installed RSTe and will report if the system BSODs again. Everything else I said in the post still stands - stuck in RAID mode; Intel SSD optmizer not available, S.M.A.R.T. values neither.



      Original post:



      I have already posted in this thread, but I have had another BSOD, this time with the newer RSTe drivers.


      Here is the BlueScreenView screenshot showing the two BSODs I have had, the first time using RSTe 3.0.03011, the second using RSTe (See note above).


      Intel RSTe driver problems.png


      Both BSODs occured a few minutes or hours after having played a game, and both during mostly idling (was watching a Youtube video the first time, and wasn't even at the computer the second time, the browser was just idling.


      What is going on with Intel's drivers ?


      I'm using Windows 7 64-bit Home Premium

      The motherboard is an Asus Sabertooth X79 with BIOS 1104 from the 10th of April 2012

      CPU: Core i7-3820


      Note: I am NOT running the system in RAID mode, no matter what RSTe says.


      I have set the BIOS to AHCI mode since the beginning and S.M.A.R.T. is enabled.


      I have an Intel 320 Series 120 GB SSD and two WD Caviar Black HDDs, one 1TB Sata 3, and one 500 GB Sata 2, all of which had been running flawlessly with Windows 7 Home Premium 64-bit for more than a year on a Gigabyte EP45-UD3LR motherboard with a Core 2 Quad Q9550 in the exact same configuration (SSD as boot drive), and using Intels RST drivers.


      I'm using only the SATA ports the X79 chipset provides. The 320 Series SSD is connected to SATA 3 port 1 and the WD Caviar Black 1 TB SATA 3 is connected to SATA 3 port 2, while the WD Caviar Black 500 GB is connected to SATA 2 port 1. I also have the additional SATA controller provided by the motherboard disabled in the Bios given that I don't need more SATA ports.


      And no matter what, I still can't use Intel's SSD Toolbox properly. I can't run the SSD Optimizer and S.M.A.R.T. data is unavailable, to the extent HD Tune also can't access it.


      RSTe and Intel SSD Toolbox.png


      Do I really have to manually force the installation of Intel's RST (non enterprise) drivers to get rid of all these problems ?


      What is Intel planning to do ? This is the enthusiast platform and it is more than 6 m onths old and bugs like this still exist ?


      I have heard TRIM is not available in RAID mode on the X79 platform, but I'm not using my system in RAID mode, and yet the RSTe GUI says the system is in RAID mode.


      What gives ?