6 Replies Latest reply: Oct 3, 2012 3:39 PM by hawkeye52 RSS

    How to re-install Matrix Storage Console (MSC)?


      I am trying to rebuild my RAID 1.  I have an ASUS P-5E mobo with an Intel X48 Express chipset running WinXP Pro 32-bit and two Seagate 500GB SATA HDDs. Every time I try open the Matrix Storage Console via shell.exe (which is in my C:\ Programs) I rcv an error msg that the RAID and SATA plugins did not install because the drivers are installed incorrectly.  I have loaded the drivers (the same ones I used when I originally set up the now-failed RAID which, BTW, are identical to the current drivers D/Ld today from Intel) again & again via Windows Setup & F6. I continue to rcv the same "installed incorrectly" message.


      I have attempted to re-install MSC using IATA_ENU.exe or IATA88_ENU.exe but always rcv an error msg that the PC does not meet minimum requirements.


      I've hit a wall. Please help!


      - H52