3 Replies Latest reply: Sep 18, 2012 10:20 AM by Robert_U RSS

Mobile Intel® 4 Series Express Chipset Family problem, HDMI displays only dark blue screen

lsakurifaisu Community Member
Currently Being Moderated

Hi there,

 

I recently started having problems sharing my laptop screen with my TV. I used the driver update tool and it says I have the most upto date driver. I have also tested the HDMI cable and it is not that. Also I am pretty sure it is not the TV as the problem occurs even if the HDMI cable is plugged into the laptop and not the TV. Basically my laptop crashes as soon as I plug in the HDMI cable into the port on my laptop. Below is an example of the screen after I plug in the HDMI cable:

 

IMAG0175.jpg

It will not take any sort of input and stays in this state even after I remove the HDMI cable from the port. I have run a registery cleaning programme as well and that has not fixed it. I would also like to not that a RGB connection does work, which leaves me wondering if this is something to do with HDMI port rather than the driver/graphics chip. I was just wondering if anyone else has had this problem and if there have been any solutions?

 

By the way I running:

Windows 7 Professional 32bit Service Pack 1

My laptop is an ACER Aspire 5738Z

It also has an Pentium(r) Dual-core T4200 2.00 GHz

 

Any help/guidence would be appreciated.

 

Message was edited by: Jonathan Jones Added more details about my PC

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