9 Replies Latest reply: Sep 18, 2012 10:43 AM by Robert_U RSS

    Intel HD 3000 HDMI overscan?

    john

      Hello! Ive been having some trouble connecting my PC to my sony bravia KDL-32U2530. There's not many options on the TV about HDMI settings so I guess the problem can only be fixed from the computer. MY TV's revolution is 1366x768 so that's where I have it even if the windows recommend 1920x1080. Well, I have tried many different things and possibilities with the resolutions and I can't make it work. any help would be much appreciated. thank you

        • 1. Re: Intel HD 3000 HDMI overscan?
          michael_intel

          Hello,

           

          One of the reasons you are having problems with the resolutions of your monitor is because of the Extended Display Information Data (EDID) does not read properly when connected to some digital flat panel displays. Display devices describe their capabilities by sending EDID to the computer. 

           

          To solve your issue I recommend you follow the solution steps at the link below:

           

          http://www.intel.com/support/graphics/sb/cs-028366.htm

           

          Also try different HDMI cables and make sure you install the latest drivers from your monitor.

           

          Regards,

          Michael

          • 2. Re: Intel HD 3000 HDMI overscan?
            john

            I installed the drivers but there's no difference at all. Not only that but it also changed the refresh rate at 29hz. However thanks for the reply.

            • 3. Re: Intel HD 3000 HDMI overscan?
              john

              Here's a diagnostic report in case you need it

               

              Intel(R) HD Graphics

               

               

               

               

               

               

               

               

              Report Date: 9/13/2012

              Report Time[hr:mm:ss]: 3:4:23

              Driver Version: 8.15.10.2279

              Operating System: Windows 7  Service Pack 1(6.1.7601)

              Default Language: English (United States)

              DirectX* Version: 10.1

              Physical Memory: 4013 MB

              Minimum Graphics Memory: 64 MB

              Maximum Graphics Memory: 1696 MB

              Graphics Memory in Use: 92 MB

              Processor: Intel64 Family 6 Model 42 Stepping 7

              Processor Speed: 2607 MHz

              Vendor ID: 8086

              Device ID: 0102

              Device Revision: 09

               

               

               

               

               

               

               

               

              *   Processor Graphics Information   *

               

               

               

               

              Processor Graphics in Use: Intel(R) HD Graphics

              Video BIOS: 2117.0

              Current Graphics Mode: 1366 by 768

               

               

               

               

               

               

               

               

              *   Devices Connected to the Graphics Accelerator   *

               

               

               

               

              Active Digital Televisions: 1

                * Digital Television *

               

               

               

               

              Monitor Name: Generic PnP Monitor

              Display Type: Digital

              Gamma Value: 2,2

              DDC2 Protocol: Supported

               

               

               

               

              Maximum Image Size:

              Horizontal: 27,56 inches

              Vertical: 15,75 inches

               

               

               

               

              Monitor Supported Modes:

              720 by 480 (60 Hz)

              1920 by 540 (50 Hz)

               

               

               

               

               

               

              Display Power Management Support:

              Standby Mode: Not Supported

              Suspend Mode: Not Supported

              Active Off Mode: Not Supported

               

               

               

               

              Raw EDID:

              00 FF FF FF FF FF FF 00 4D D9 01 00 01 01 01 01

              32 0F 01 03 80 46 28 78 0A 0D C9 A0 57 47 98 27

              12 48 4C 00 00 00 01 01 01 01 01 01 01 01 01 01

              01 01 01 01 01 01 01 1D 80 D0 72 1C 16 20 10 2C

              25 80 DF A4 21 00 00 9E 8C 0A D0 8A 20 E0 2D 10

              10 3E 96 00 DF A4 21 00 00 18 00 00 00 FC 00 53

              4F 4E 59 20 54 56 0A 20 20 20 20 20 00 00 00 FD

              00 30 3E 0E 2E 08 00 0A 20 20 20 20 20 20 01 48

              02 03 21 77 4D 94 03 04 12 13 05 01 07 16 15 11

              06 02 23 09 07 07 83 01 00 00 66 03 0C 00 20 00

              80 01 1D 00 72 51 D0 1E 20 6E 28 55 00 DF A4 21

              00 00 1E 8C 0A D0 90 20 40 31 20 0C 40 55 00 DF

              A4 21 00 00 18 01 1D 00 BC 52 D0 1E 20 B8 28 55

              40 DF A4 21 00 00 1E 01 1D 80 18 71 1C 16 20 58

              2C 25 00 DF A4 21 00 00 9E 8C 0A D0 90 20 40 31

              20 0C 40 55 00 30 A4 21 00 00 18 00 00 00 00 68

               

               

               

               

              * Other names and brands are the property of their respective owners. *

              • 4. Re: Intel HD 3000 HDMI overscan?
                john

                I even tried to make a 1920x540 custom resolution using intel's control panel but it says the value i've entered it's incorrect. works when i put 50hz though, but then the screen goes blank.. pls tell me what to do to fix it!!

                • 5. Re: Intel HD 3000 HDMI overscan?
                  michael_intel

                  Hello,

                   

                  I do notice from the diagnostic report that you do not have the monitor drivers installed.

                   

                  I recommend to contact your monitor manufacturer for the latest drivers, and if the issue persists test another monitor.

                   

                  Regards,

                  Michael

                  • 6. Re: Intel HD 3000 HDMI overscan?
                    john

                    This is not a monitor but a Sony Bravia TV. From what I see sony have not release any drivers for pc so what else can I do to fix it?

                    • 7. Re: Intel HD 3000 HDMI overscan?
                      john

                      come on, anyone?!?

                      • 8. Re: Intel HD 3000 HDMI overscan?
                        michael_intel

                        Hello,

                         

                        At this point I recommend not to use any kind of video adapters or splitters if you are using any, and also to test another monitor or TV.

                         

                        Regards,

                        Michael

                        • 9. Re: Intel HD 3000 HDMI overscan?
                          Robert_U

                          Hi John

                           

                          From the diagnostic report you attached I see that the Intel HD Graphics driver version you are using is 2279. Would it be possible for you to try the latest version from Intel available here and report your results?