9 Replies Latest reply: Sep 18, 2012 10:43 AM by Robert_U RSS

Intel HD 3000 HDMI overscan?

john Community Member
Currently Being Moderated

Hello! Ive been having some trouble connecting my PC to my sony bravia KDL-32U2530. There's not many options on the TV about HDMI settings so I guess the problem can only be fixed from the computer. MY TV's revolution is 1366x768 so that's where I have it even if the windows recommend 1920x1080. Well, I have tried many different things and possibilities with the resolutions and I can't make it work. any help would be much appreciated. thank you

  • 1. Re: Intel HD 3000 HDMI overscan?
    michael_intel Community Member
    Currently Being Moderated

    Hello,

     

    One of the reasons you are having problems with the resolutions of your monitor is because of the Extended Display Information Data (EDID) does not read properly when connected to some digital flat panel displays. Display devices describe their capabilities by sending EDID to the computer. 

     

    To solve your issue I recommend you follow the solution steps at the link below:

     

    http://www.intel.com/support/graphics/sb/cs-028366.htm

     

    Also try different HDMI cables and make sure you install the latest drivers from your monitor.

     

    Regards,

    Michael

  • 2. Re: Intel HD 3000 HDMI overscan?
    john Community Member
    Currently Being Moderated

    I installed the drivers but there's no difference at all. Not only that but it also changed the refresh rate at 29hz. However thanks for the reply.

  • 3. Re: Intel HD 3000 HDMI overscan?
    john Community Member
    Currently Being Moderated

    Here's a diagnostic report in case you need it

     

    Intel(R) HD Graphics

     

     

     

     

     

     

     

     

    Report Date: 9/13/2012

    Report Time[hr:mm:ss]: 3:4:23

    Driver Version: 8.15.10.2279

    Operating System: Windows 7  Service Pack 1(6.1.7601)

    Default Language: English (United States)

    DirectX* Version: 10.1

    Physical Memory: 4013 MB

    Minimum Graphics Memory: 64 MB

    Maximum Graphics Memory: 1696 MB

    Graphics Memory in Use: 92 MB

    Processor: Intel64 Family 6 Model 42 Stepping 7

    Processor Speed: 2607 MHz

    Vendor ID: 8086

    Device ID: 0102

    Device Revision: 09

     

     

     

     

     

     

     

     

    *   Processor Graphics Information   *

     

     

     

     

    Processor Graphics in Use: Intel(R) HD Graphics

    Video BIOS: 2117.0

    Current Graphics Mode: 1366 by 768

     

     

     

     

     

     

     

     

    *   Devices Connected to the Graphics Accelerator   *

     

     

     

     

    Active Digital Televisions: 1

      * Digital Television *

     

     

     

     

    Monitor Name: Generic PnP Monitor

    Display Type: Digital

    Gamma Value: 2,2

    DDC2 Protocol: Supported

     

     

     

     

    Maximum Image Size:

    Horizontal: 27,56 inches

    Vertical: 15,75 inches

     

     

     

     

    Monitor Supported Modes:

    720 by 480 (60 Hz)

    1920 by 540 (50 Hz)

     

     

     

     

     

     

    Display Power Management Support:

    Standby Mode: Not Supported

    Suspend Mode: Not Supported

    Active Off Mode: Not Supported

     

     

     

     

    Raw EDID:

    00 FF FF FF FF FF FF 00 4D D9 01 00 01 01 01 01

    32 0F 01 03 80 46 28 78 0A 0D C9 A0 57 47 98 27

    12 48 4C 00 00 00 01 01 01 01 01 01 01 01 01 01

    01 01 01 01 01 01 01 1D 80 D0 72 1C 16 20 10 2C

    25 80 DF A4 21 00 00 9E 8C 0A D0 8A 20 E0 2D 10

    10 3E 96 00 DF A4 21 00 00 18 00 00 00 FC 00 53

    4F 4E 59 20 54 56 0A 20 20 20 20 20 00 00 00 FD

    00 30 3E 0E 2E 08 00 0A 20 20 20 20 20 20 01 48

    02 03 21 77 4D 94 03 04 12 13 05 01 07 16 15 11

    06 02 23 09 07 07 83 01 00 00 66 03 0C 00 20 00

    80 01 1D 00 72 51 D0 1E 20 6E 28 55 00 DF A4 21

    00 00 1E 8C 0A D0 90 20 40 31 20 0C 40 55 00 DF

    A4 21 00 00 18 01 1D 00 BC 52 D0 1E 20 B8 28 55

    40 DF A4 21 00 00 1E 01 1D 80 18 71 1C 16 20 58

    2C 25 00 DF A4 21 00 00 9E 8C 0A D0 90 20 40 31

    20 0C 40 55 00 30 A4 21 00 00 18 00 00 00 00 68

     

     

     

     

    * Other names and brands are the property of their respective owners. *

  • 4. Re: Intel HD 3000 HDMI overscan?
    john Community Member
    Currently Being Moderated

    I even tried to make a 1920x540 custom resolution using intel's control panel but it says the value i've entered it's incorrect. works when i put 50hz though, but then the screen goes blank.. pls tell me what to do to fix it!!

  • 5. Re: Intel HD 3000 HDMI overscan?
    michael_intel Community Member
    Currently Being Moderated

    Hello,

     

    I do notice from the diagnostic report that you do not have the monitor drivers installed.

     

    I recommend to contact your monitor manufacturer for the latest drivers, and if the issue persists test another monitor.

     

    Regards,

    Michael

  • 6. Re: Intel HD 3000 HDMI overscan?
    john Community Member
    Currently Being Moderated

    This is not a monitor but a Sony Bravia TV. From what I see sony have not release any drivers for pc so what else can I do to fix it?

  • 7. Re: Intel HD 3000 HDMI overscan?
    john Community Member
    Currently Being Moderated

    come on, anyone?!?

  • 8. Re: Intel HD 3000 HDMI overscan?
    michael_intel Community Member
    Currently Being Moderated

    Hello,

     

    At this point I recommend not to use any kind of video adapters or splitters if you are using any, and also to test another monitor or TV.

     

    Regards,

    Michael

  • 9. Re: Intel HD 3000 HDMI overscan?
    Robert_U Community Member
    Currently Being Moderated

    Hi John

     

    From the diagnostic report you attached I see that the Intel HD Graphics driver version you are using is 2279. Would it be possible for you to try the latest version from Intel available here and report your results?

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