2 Replies Latest reply: Sep 20, 2012 4:22 PM by Wayne RSS

    I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"

    Wayne

      Is there a way to go around this? Game is War Thunder (Closed Beta).

        • 1. Re: I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"
          allan_intel

          Hi there!

           

          What is your graphics controller model?


          Graphics driver version?

           

          operating system version?

           

          Thanks

          Allan.

          • 2. Re: I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"
            Wayne

            What is your graphics controller model?


            Graphics driver version?

             

            operating system version?

            [Display]

             

            System Information

            Item    Value

            Name    Mobile Intel(R) 4 Series Express Chipset Family

            PNP Device ID    PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&10

            Adapter Type    Mobile Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible

            Adapter Description    Mobile Intel(R) 4 Series Express Chipset Family

            Adapter RAM    1.26 GB (1,354,950,656 bytes)

            Installed Drivers    igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

            Driver Version    8.15.10.1994

            INF File    oem9.inf (iCNT0 section)

            Color Planes    Not Available

            Color Table Entries    4294967296

            Resolution    1366 x 768 x 59 hertz

            Bits/Pixel    32

            Memory Address    0xF6C00000-0xF6FFFFFF Memory Address    0xE0000000-0xEFFFFFFF

            I/O Port    0x0000EFE8-0x0000EFEF

            IRQ Channel    IRQ 4294967294

            I/O Port    0x000003B0-0x000003BB

            I/O Port    0x000003C0-0x000003DF

            Memory Address    0xA0000-0xBFFFF

            Driver    c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1994, 7.03 MB (7,370,304 bytes), 7/29/201 0 05:00)

             

            Name    Mobile Intel(R) 4 Series Express Chipset Family

            PNP Device ID    PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&11

            Adapter Type    Not Available,

            Intel Corporation compatible Adapter Description    Mobile Intel(R) 4 Series Express Chipset Family

            Adapter RAM    Not Available

            Installed Drivers    igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

            Driver Version    8.15.10.1994

            INF File    oem9.inf (iCNT1 section)

            Color Planes    Not Available

            Color Table Entries    Not Available

            Resolution    Not Available

            Bits/Pixel    Not Available

            Memory Address    0xF6B00000-0xF6BFFFFF

            Driver    c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1994, 7.03 MB (7,370,304 bytes), 7/29/201 0 05:00)

            [OS]

            Windows 7 Home Premium 

            Version: 6.1.7601 SP 1