2 Replies Latest reply: Sep 20, 2012 4:22 PM by Wayne RSS

I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"

Wayne Community Member
Currently Being Moderated

Is there a way to go around this? Game is War Thunder (Closed Beta).


  • 1. Re: I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"
    allan_intel Community Member
    Currently Being Moderated

    Hi there!

     

    What is your graphics controller model?


    Graphics driver version?

     

    operating system version?

     

    Thanks

    Allan.

  • 2. Re: I get an error when I try to run my new game. Error="Depth 24 bit textures not supported"
    Wayne Community Member
    Currently Being Moderated

    What is your graphics controller model?


    Graphics driver version?

     

    operating system version?

    [Display]

     

    System Information

    Item    Value

    Name    Mobile Intel(R) 4 Series Express Chipset Family

    PNP Device ID    PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&10

    Adapter Type    Mobile Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible

    Adapter Description    Mobile Intel(R) 4 Series Express Chipset Family

    Adapter RAM    1.26 GB (1,354,950,656 bytes)

    Installed Drivers    igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

    Driver Version    8.15.10.1994

    INF File    oem9.inf (iCNT0 section)

    Color Planes    Not Available

    Color Table Entries    4294967296

    Resolution    1366 x 768 x 59 hertz

    Bits/Pixel    32

    Memory Address    0xF6C00000-0xF6FFFFFF Memory Address    0xE0000000-0xEFFFFFFF

    I/O Port    0x0000EFE8-0x0000EFEF

    IRQ Channel    IRQ 4294967294

    I/O Port    0x000003B0-0x000003BB

    I/O Port    0x000003C0-0x000003DF

    Memory Address    0xA0000-0xBFFFF

    Driver    c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1994, 7.03 MB (7,370,304 bytes), 7/29/201 0 05:00)

     

    Name    Mobile Intel(R) 4 Series Express Chipset Family

    PNP Device ID    PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&18D45AA6&0&11

    Adapter Type    Not Available,

    Intel Corporation compatible Adapter Description    Mobile Intel(R) 4 Series Express Chipset Family

    Adapter RAM    Not Available

    Installed Drivers    igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32

    Driver Version    8.15.10.1994

    INF File    oem9.inf (iCNT1 section)

    Color Planes    Not Available

    Color Table Entries    Not Available

    Resolution    Not Available

    Bits/Pixel    Not Available

    Memory Address    0xF6B00000-0xF6BFFFFF

    Driver    c:\windows\system32\drivers\igdkmd64.sys (8.15.10.1994, 7.03 MB (7,370,304 bytes), 7/29/201 0 05:00)

    [OS]

    Windows 7 Home Premium 

    Version: 6.1.7601 SP 1

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