3 Replies Latest reply: Aug 17, 2012 11:27 AM by Robert_U RSS

photoshop cs6 & G33/G31 Express Chipset Family

Mike Ash Community Member
Currently Being Moderated

I have an HP computer with an Intel G33/G31 Express Chipset Family video card (and, according to the device manager, the latest driver). Adobe Photoshop CS6 has some new features which, when I try to use, claims that I need to set the CS6 preferences to "graphics processor accelerator." When I got to set this in the preferences the box is grayed out & when I hover the mouse over the box it says that I have an error in my display driver & that I should reinstall it or update it. When I check for an update, I find that I have the most current driver. Is my card not compatible? Do I need a new card (I got my computer in 2008 so I would think it's fairly up-to-date)?  Any advice would be welcome.

More Like This

  • Retrieving data ...

Legend

  • Correct Answers - 4 points
  • Helpful Answers - 2 points