I work on a computer shop and we have a problem with an assembled pc.
The computer is completly freezing randomly. I have to reboot it.
It happens when my customer is playing games or watching full HD movies.
I notice something when it happens :
Then i looked on intel website for technical specifications and in found this :
The red led is the 13th one ==>+5 V Standby power indicator
So what does it mean ? What's wrong with this led ?
FYI the led is ONLY red when the computer is freezing otherwise it's OFF.
We already replaced all the components.
Here's the configuration :
If anyone could help us, it could be great
Thanks in advance and sorry for my english
Are you sure you're looking at the +5 V Standby Power Indicator LED? The +5 V Standby Power Indicator LED is green to show that power is still present even when the computer appears to be off.
Right next to it (both sides) are the Watch Dog Fire/Back to BIOS and CPU Error LEDs. These are red.
I suggest verifying that you're looking at the correct LED, then return to the Technical Product Specification for an explanation.
I’m not sure this is the +5 V Standby
Power Indicator LED what I’m looking. But I’m sure that’s the 13th
There’s something strange… When I look
the Technical specifications from your link and I compare it with the ones that
I found on intel.com, there’s 2 differences. (see 2nd attachment).
So, if your specifications are the good
one, it might be a CPU error. We already changed the processor before cause of
the same problem.
Thanks for your time