Gigabytes ticket method of tech support is light years in front of Intel. The ticket logs all converstaions so when you reply, it doesn't matter who reads it, they have the whole transcript in front of them.
Intel's live chat is good because it's quick, but can depend a bit on who your chatting with.
One I was chatting with was too quick, typing a few words <enter> a few more words <enter> and so on, making it difficult to read anything, then wondering why your not responding!
Felt like typing back
Gigabyte's 3d bios in the Assassin is clunky and unresponsive to the mouse, tried it for 10 secs then switched to k/b
I also am having major issues with this board but seemingly different to others' experiences. Even before the dramas of the 0083 bios DOWNGRADE, the secondary sata ports were found to be extremely flaky for retaining a connection; and the PCI-E 3.0 x16 slot for a graphics card causes the system to take about 5-10 minutes to load, EVEN WITH an SSD (really?!).
Now we get to the real fun stuff with the bios downgrade. Had installed a sata controller card in one of the pci slots, which was working NO problem until the attempt to install the downgrade. 0083 bios failed to install, despite what the screen said and ever since the recovery back the 0070 bios, the system now takes about 5-10 minutes to load--determined the cause was the sata controller card because once I removed the card from the slots, boots up just fine. It would seem this 0083 bios downgrade has somehow, someway completely messed up the expansion card slots. Starting to think I made a BIG mistake with this board, especially if the expansion slots are now essentially/effectively fried and unusable.
Rbmorse--I would like to think it is an OS issue, but the sata controller card was working no problem before I attempted the bios change. Post attempted bios change, it just hangs at the bios flash screen for a good five, six minutes at least. True, it is still very slow when it gets to the Windows startup screen, but once it loads, it seems to work. Now that I have taken the card out, there is no more drama. This only started when the bios 0083 failed to take hold.
What code does the POST LED on the motherboard display while this is taking place?
You might also try entering BIOS setup and then reloading the default settings ("F9") then saving and exiting setup. You'll have to get into setup again after you do that to reset any personal preferences you may have set, but "F9" will clear any potentially corrupted setup data that might have occured during or as a result of the BIOS flash.
@ rbmorse message # 17 -
Thanks for the suggestion but I have also tried the XMP profile and still get the same results.
It will boot and run fine with 3 sticks in the first three slots in the XMP profile.
It will boot and run sometimes with all slots populated. Mostly get the 3 beep error and must remove a stick to be able to boot again. Can't even get back into the bios without removing that stick.
The memory is Corsair CMZ16X3M4A1600 [4x4 16 gigs].
Odd. I'm running what I may be the same part number ( CMZ16GX3M4A1600C9B -- I couldn't find a catalog entry for a Corsair part under 16X3M...) in my DZ77GA-70K with no problem.
Back in the socket 775 and socket 1333 days a little bump to the vDIMM in BIOS settings (0.05 or 0.1) sometimes helped settle a board that wouldn't work when all the memory slots were filled. I wouldn't go higher than 1.6v. You'll probably have to disable XMP in order to make the change.
Rbmorse--Sorry for the delay in response. Put the sata controller back in this morning; alas, its overnight thinking about its situation did not improve performance. When it gets to the bios splash screen and hangs, it is showing 93. As for restoring to default bios settings, already tried that.
I am starting to think the motherboard is starting to slowly die and it isn't necessarily a bios problem... the board is only a couple of months old so in theory, it shouldn't be the board but one never knows.
You're going to love this: According to the codes sheet that came with my DZ77GA-70K, a code of 93 is related to I/O...mouse or keyboard. It does go on to say that add-in cards or BIOS settings can affect the code <g>.
I think you may be right that the board is defective. Perhaps the interrupt controller in the chipset went bad.
Sorry I couldn't help you get it going again. They're really very nice boards when they work.
If it's any consolation I've personally experienced X58 motherboards that were either DOA or suffered infant mortality from ASUS and Gigabyte in the last year. That experience made me choose Intel when it came time to upgrade my personal system. I guess it's all one big crapshoot and one pays your money and takes your chances.
Terrific! So far, it is working no problem without any cards installed. Haven't tried putting a graphics card back in--think it is going to be a waste of effort.
Thanks much for your help and suggestions. Will be calling Intel now to resolve the issue! I had bought Intel on a recommendation that their boards are the best; now I get to see how the return and reissue/refund process is like!
Sigh, same issue. I updated to 83 bios and immediately got the triple beep memory code. Removing the DIMM farthest from the CPU works fine, or removing the module closest to the CPU also work. Each model has been tested and is working, all of the modules work together as long as there are 3 in there.
I tried flashing back to 70, but that didn't help.
Using an Ivy Bridge i7 and 4x4 gb of Kingston Hyper X KHX1600C9D3K4/16GX.
Tried resetting BIOS defaults, tried using XMP profile... Still will not POST with all 4 modules in.
Some how managed to get mine working. At one point when I was messing with it, swapping the DIMM's, re-upgrading the BIOS after downgrade, cleared CMSO....It stopped giving the triple beep code on the reboot. It kept boot looping, so I took out a module, went into the BIOS, set it to defaults, then reboot, back into BIOS and set it to use XMP profile.
That was a huge several hour PITA.
Hope everyone else has good luck, and is able to resolve this too.
Sometimes...not always...but sometimes powering off, moving the CMOS jumper to recovery position, booting into BIOS settings and loading system defaults (the "F9" key followed by the "F10" key to save and exit) will restore the system. You'll have to boot into the BIOS settings again to reenter any changes you might have made to the boot device or similar settings.
I am new tothe DZ77BH-55K board, I bought two of them. I have issues but nowhere near what I read here. I watch with interest and with the hope that Intel can supply some assistance to fix the issues I see.
My system is:
- DZ77BH-55K board, using onboard graphics
- i7- 3770K
- Windows 7 32 bit
- 4 GB Corair, CMX4GX3M2A1600C9
- OCZ Vertex 3 Max IOPS SSD as the boot drive
- 2TB, WD-HDD, WD20EARS as store drive
- Microsoft wireless mouse & keyboard
- Bios ver. 070, not game to update yet.
I had real problems with the mouse/keyboard upsetting the boot and it would lock in post. When I got into Visual Bios it was so unstable that BIOS settings would be changed just by me scrolling the mouse. I replaced the mouse/keyboard with wired ones and it all came good and was able to reload the bios.
Just a suggestion, if you use a wireless mouse/keyboard replace them with wired ones it may stop the error 93 and give you a chance to reload or set the bios to default.
If anyone uses a SSD as the boot drive I would be interested to hear if the PC locks up coming out of sleep.