13 Replies Latest reply: Feb 17, 2013 11:08 AM by David RSS

Intel 330 freezes on MacBook/Mac OS X Lion

chitza Community Member
Currently Being Moderated

Hi all,

I installed an Intel 330 SSD (120GB) in my MacBook (4,1) a few weeks ago. I reinstalled a fresh Mac OS X Lion (10.7.4) to make sure there are no issues with the new drive. However, since then I encounter random and pretty frequent freezes (~10, daily).

The entire OS freezes for 10-30 seconds, the cursor (the infamous beach ball) still moves but no application responds to input.

I don't know whether the drive is malfunctioning or the problem is with the OS. I see other people having this issue and I'm wondering if anyone has any clues as to where to start investigating. If I am to return the drive, I need some proof that it's malfunctioning. Or, if the OS has incompatibility issues with Intel drives/SandForce controllers, I might buy a second different drive.

At the moment I'm trying to use fs_usage (as I'm writing this message), hoping to find a clue about what's causing the freezes.

Any input on this issue would be appreciated.

  • 1. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    Jason W. Ellis Community Member
    Currently Being Moderated

    I have also experienced this issue with a 120GB 330-series Intel SSD on a late-2008 aluminum MacBook. I see the beachball appear randomly for about 30-60 seconds. It occurs in Mac OS X 10.7 Lion and 10.8 Mountain Lion. Both OS's are fresh installations on the Intel SSD. I never experienced this behavior with fresh OS installations on my old Western Digital 500 GB HDD. Any suggestions? Thank you!

  • 2. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    Jonathan Community Member
    Currently Being Moderated

    I get exactly the same symptoms with a 120GB 330-series Intel SSD on a mid-2009 Macbook Pro, periodic freezing (beachballing usually.) The stock Seagate drive that was in before did not exhibit any of these issues and I have these issues in both 10.7 and 10.8.

     

    This seems to be a fairly widely reported issue on various other community sites.

  • 3. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    tom Community Member
    Currently Being Moderated

    I'm having the same problem. Can't find a way to solve it :-(

  • 4. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    chitza Community Member
    Currently Being Moderated

    I contacted Intel support and I was suggested to test the drive using another operating system. I was also suggested to contact Apple regarding this issue: "we strongly recommend to contact Apple first to see if the SSD is fully compatible and validated for your system and its firmware, it is possible then Apple can provide advise on solving the issue without having to cross test the SSD or to re-partition the drive".

  • 5. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    bigspark Community Member
    Currently Being Moderated

    Same thing happens here on MacBook4,1. It mainly happens when installing software, but also rarely when just doing normal work. Is there any news from Intel? From what I've read on other forums the problem happens on some PC laptops also, so it's definitely Intel's fault and I hope they come up with a solution, as this is a relatively new product and they must support it.

  • 6. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    Jason W. Ellis Community Member
    Currently Being Moderated

    There are many conversations littered around the Internet about incompatibilities between the Sandforce controller chip and Apple's SATA controller on older MacBook and MacBook Pro models. It seems to be hardware related, because a number of folks use Intel 330 SSDs in hackintosh builds, which use the same OS but different underlying hardware. I have since moved my Intel 330 SSD to my PC and I have reverted my MacBook to its 500GB Western Digital HDD.

  • 7. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    David Community Member
    Currently Being Moderated

    I have the same issue. MBP13", Mid 2010, MACOSX 10.8.2, Intel SSD 330 180GB. I've noticed that it consistently happens when running on batteries, but it goes away when connected to AC power.

     

    Maybe there is some energy saving setting that can be tweaked to fix this?

     

    EDIT: actually it seems that it can be fixed by running Trim Enabler. So far I have noticed that I need to at least start the program after sleep to avoid the freezes. I'll dig more to see if whatever the program triggers can be set without having to open it each time.

  • 8. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    Michael Community Member
    Currently Being Moderated

    Anyone manage to find a solution?  Made the mistake of ordering this drive, and wondering if it's even worth taking out of the box.

     

    Have an Early 2008 Macbook Pro 4,1 if anyone can confirm.

  • 9. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    David Community Member
    Currently Being Moderated

    Not really. I still get some freezes even after running Trim Enabler. I can't believe Intel is not releasing a firmware update or OSX driver to fix this.

  • 10. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    vtruong Community Member
    Currently Being Moderated

    This is the same problem others are experiencing on Windows systems. I have a 330 in my Lenovo T61 and it hangs randomly for 30 seconds as well. The guys on that other forum have figured out a couple of work arounds YMMV but it does nothing for Mac OS.

     

    I have a Macbook Pro as well so was planning on moving my 330 into it, but found this thread before hand. Since it seems like Intel is ignoring the issue by refusing to update the firmware, I think I will have to RMA the 330.

  • 11. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    abing Community Member
    Currently Being Moderated

    Me too.

    My MacBook Pro was 470 (2008 late,MacBook Pro 5,1 Boot ROM:MBP51.007E.B06).I bought an intel 330 SSD 120G for my 470. My OS was 10.8.2. And I found my 470 got some freezes often whenever I turned Trim On or OFF. I thought the SSD's fireware had a bug for OS 10.8.x.

  • 12. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    balacobaco Community Member
    Currently Being Moderated

    Me too.

     

    Macbook pro 4,1. Intel 330.

  • 13. Re: Intel 330 freezes on MacBook/Mac OS X Lion
    David Community Member
    Currently Being Moderated

    After trying everything I could find on Google (hdapm, trim, cheking the ioregistry and the kexts, even booting knoppix and fiddling with hdparm on linux) the only thing that  finally worked for me is the aluminium foil wrapping the SATA cable.

     

    The method that started to throw some light was shutting down and doing a cold start. I could see in the System Information app that the SATA port of the SSD normally had a negotiated link speed of 1.5Gb and I was experiencing the beachballs. But sometimes the negotiated speed was 3Gb, and those times the SSD was working well. Then after sleep or restarting again, the beachballs came back.

     

    So I wrapped the SATA cable on the macbook in aluminium foil as somebody said on a forum. All the cable, from the motherboard to the sata connector. Now I always get 3Gb negotiated link speed and the freezes are gone.

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