8 Replies Latest reply: Aug 20, 2012 3:27 PM by jakeaz RSS

dh77df i3-2120t - BSOD

kdwykleingeld Community Member
Currently Being Moderated

Hi, just installed my new HTPC based on :

 

Intel DH77DF  mini-itx in Streacom FC8 Chassis (passive cooling)

Intel Core i3-2120T

Crucial M4 SSD 128gb

Corsair ValueSelect DDR3 - 8GB (2x4) - 1333

minibox PicoPSU - 90W   With 100W Power Brick

Running Windows 7-64

Applied all latest updates (bios / chipset / audio / graphics)

 

PROBLEM

 

1) i can run this system for hours and hours just playing audio etc .. and i have no problem at all  ....

 

but...

 

2) i am consistently getting BSODs  all the time  with "Machine_Check_Exception - Stop 0x9c"    when i am doing for example :

 

- running a "system rating" crashed somewhere halfway

- when i try to start a video file from my media player it immediately freeze / bsods

- a google search for some images gives me a result but when i try to open one -- i get a bsod

 

3) I have tried running the system in save mode and when i kick of a video file from there i says something about graphics that cannot be invoked but it does not crash my system..

 

4) Running Intel Desktop Utilities is see temeperatures of the processor etc below 50 degrees...

5) RAM voltage is set to 1.5v in the BIOS .. but desktop utilities actually shows   1,77 volt ?

6) Performed a Windows memory check : OK

 

So.. pretty much tried everything i can think of ... Any Suggestions  ?

 

Thanks Koen

Netherlands

  • 1. Re: dh77df i3-2120t - BSOD
    kdwykleingeld Community Member
    Currently Being Moderated

    hi, i just tested the system in safe mode (with network)  and experienced no problems at all playing video files etc ..   as result of safe mode resolution was preety poor .. but no crashes..

     

    so ... going back to normal mode and strating exactly the same video files it immediately crashes

     

    so .. whats the difference ... internal graphics processor ?

     

    I also saw a BSOD x0101 now ..  "a clock interrupt was not received on a secondary processor"


    Anyways... i would assume this is a sw problem


    Any suggestions how to proceed ?


    thanks !!


    reg koen

  • 2. Re: dh77df i3-2120t - BSOD
    kdwykleingeld Community Member
    Currently Being Moderated

    Status update..

     

    1) in one of the other threads i noticed an error in the dh77df bios...   memory specified as 1.5 volt was actually running on 1.75 volt.. it seems that there is a multiplier error in the bios..   sertting the value to 1.4 gaver me nice

    1.54 v memory voltage...   it did not solve my issue however ..

     

    2) i have replaced my pico psu 90 W by a 350 w psu wityhout resulkt ..  the power supply is not the issue

     

    3) i have tested mermory with memtest64 .. no issues

     

    4) i have reinstalled all latest drivers .. did not help

     

    5) i have swapped memory modules .. did not help

     

    6) i have tested the CPU with intel diagnostices ... no issues there

     

    7) i noticed strange difference

     

    >> starting dvd video file works great from jriver MC

    >> starting m4a / avi / divx   immerdiately crashed my system with BSOD...

     

    whats the differnece between these 2 ???  

     

    8) when running in safe mode i can start all video files without issue...even the avi / m4a etc 

     

     

    i hjave i3-2120t processor with integrated hd 2000...  graphics driver is latest version ... so is bios

     

    any ideras ????

     

    thanks  

  • 3. Re: dh77df i3-2120t - BSOD
    kdwykleingeld Community Member
    Currently Being Moderated

    Hi,   i was looking at solutions for my BSOD problem. Currently receiving lot of X101 BSODs.

     

    One solution i commonly find is "increase vcore voltage"

     

    Just like the memory voltage i see a discrepantion between the voltage in the BIOS and the voltage really measured    with intel desktop utilities....

     

    In the bios the CPU Core Voltage is specified as 1.04v

     

    In IDU i see 0.96v  

     

    What is the truth ??   And what is causing this ??

     

    It seems that 0.96 is pretty low and might be the cause of my   x101 BSODs  .....

     

    I see no way to change it in the bios ...  maybe also a bios multiply factor error here ????

     

    any ideas ??

  • 4. Re: dh77df i3-2120t - BSOD
    jakeaz Community Member
    Currently Being Moderated

    SAme motherboard and processor here, and I'm having the exact same issues.  Its completely random for me when it happens, but I almost always get a weird pixelated image just before crashing.  Sometimes it will recover and windows will tell me east it recovered fromdrives play driver crash.  I'm about to throw this thing out the window, or maybe just run a descrete graphics card, since all signs to me point to a video driver problem.

  • 5. Re: dh77df i3-2120t - BSOD
    kdwykleingeld Community Member
    Currently Being Moderated

    hi, Intel proposed to (warranty) replace the processor.. so i am waiting for DHL to pick it up..

    Keep you posted on the results...

     

    In my system i can recreate the problem by starting the h264.mp4   video files that are part of windows 7

    winsat performance ... only these 2 crash the system... and sometimes opening a browser (i think depending on what is displayed)  ..

     

    reg

  • 6. Re: dh77df i3-2120t - BSOD
    jakeaz Community Member
    Currently Being Moderated

    Thanks for the update.  I hope it works for you.  If so I guess there is an Rma in my future. 

  • 7. Re: dh77df i3-2120t - BSOD
    kdwykleingeld Community Member
    Currently Being Moderated

    Hi, replacing the CPU resolved the issue!

     

    Great support from Intel !

     

    regards Koen

  • 8. Re: dh77df i3-2120t - BSOD
    jakeaz Community Member
    Currently Being Moderated

    Awsome.  Great to hear. Guess it's time to give them a call.

     

    Thanks do much for checking back in.

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