1 3 4 5 6 7 Previous Next 326 Replies Latest reply on Nov 7, 2014 8:06 AM by arandai Go to original post
      • 60. Re: Intel HD 4000 No Display after loading Windows 7

        So now I have my PC, HDD-s, monitors behind APC. Lamp is in separate socket. No problems.

        Also I noticed, that switching the lamp off affects the second monitor only if the lamps adapter is hot (ie lamp has been on for hours). I haven't had time to further test my lamps adapter.


        But using drivers, my Samsung SyncMaster 2342BW monitors are working. Second monitor (the one with black screen) is connected via HDMI. DVI connections has always been working.


        In the beginning I tried VGA, got the picture, but was unable to set native resolution (2048x1152). Didn't try DP for second monitor. I did try DP for connecting third monitor (same 2343BW), but couldn't get it working. As I understand, HD 4000 should support three monitors.

        • 61. Re: Intel HD 4000 No Display after loading Windows 7

          Soo... Samsung Syncmaster BX2335, connected to DVI port on mobo. No success with new driver.


          At the very moment, I have the driver installed, and GF8800gts in my PCIE port, display is connected to DVI port on the card - works fine. After booting I get windows prompts (3 times) if I want to run various intel exe's. (igfxtray, hkcmd, igfxpers). Having them started does not change a thing. (also, no tray appears in systray).


          The BIOS settings are:

          Defualt display - auto (checked with iGPU here as well)

          Multi display setting is now enabled (tested with disabled as well - no effect)

          All OC settings are set to default.


          Also, I took a quick look into registry, and found...

          HKEY_LOCAL_MACHINE\SOFTWARE\Intel\Display\igfxcui\igfxsrvc - there is entry called "adaptertype", it is set to 0. Is adaptertype value responsible for video output? Somthing like 0 - vga, 1 - dvi, 2 - hdmi, etc? Tried changing this value, but it seems to be forced to 0 after each reboot.

          also, same key, value "Modeselectionpolicy" set to 1... automatic/manual?


          It would be nice if someone who got his hd4000 graphics working on port other than dvi could check what values are set on working driver.


          Best regards.

          • 62. Re: Intel HD 4000 No Display after loading Windows 7

            Jakub,, are you saying you have a Nvidia  GF8800gts installed in the system?

            • 63. Re: Intel HD 4000 No Display after loading Windows 7

              Just to be perfectly clear - I perform all my tests without graphics card, with only cpu and ram installed on the mobo. After I had verified that the new driver doesn't work, with every possible BIOS setting I had found relevant, I put my gf8800gts back into mootherboard to get any graphic performance at all.

              • 64. Re: Intel HD 4000 No Display after loading Windows 7

                Ok, I have just downloaded and installed the Windows 8 driver (Download Center), which seems to be working!

                I am only using one monitor on the VGA output so have not tried the DVI and HDMI ports.


                Hopefully this will resolve the issue for anybody else


                It would be nice if we had an official solution though.

                • 65. Re: Intel HD 4000 No Display after loading Windows 7

                  Same here. No Signal at all.

                  I am trying now for some days, I think I did install Win 7 about eight or more time. I followed all the proposals coming from other threads in this forum.


                  Monitor: Samsung 2433BW / Shuttle SH67H7 PC / 8GB Kingston Value memory. I am using the DVI port but also tried to connect to my LG TV.

                  I tried all drivers, even the very new Win8 one.


                  I don't know what else to do .... I/we need a fix for this issue. Urgently.


                  What I realized yesterday was, as soon Win7 was installed, I did the Windows Update Service. About 121 Updates were downloaded and installed. After a reboot (not even any chipset or VGA drivers were installed at this time) the same problem was there, no signal and the monitors stays black.


                  So is this maybe something, someone has an idea?


                  Also what I am wondering the most is, that Intel sells thousand of this i5 HD 4000 Graphic Processors, why the hack are people not complaining? Or is this just a phenomenon which just 2% of all experiences? And if so, then it seems obvious that the CPU itself has a defect.



                  • 66. Re: Intel HD 4000 No Display after loading Windows 7

                    I believe it's quite simple. Thousands of sold CPU's. Most are bought as a part of rig which uses some kind of graphics card, so for them problem doesn't exist. Part of others use VGA port anyway - no problem. Part of the rest either speaks some other language, or exchanged cpu for another model at local retailer. Some just don't bother writing, since there are plenty reports anyway, so they just wait for solution.


                    I don't really believe that those are faulty CPU's, I still think it's driver-system related issue.

                    The reason You got the problem after performing Windows Update was that Intel HD 4000 graphics driver is one of updates added by win update, so it gets installed and messes up Your display, unless You manually turn it off in Win Updt console.


                    Maybe will test it on 64-bit XP when I'm back from work. I already know it doesn't work on Windows 8 consumer preview, but hey, it's the same driver as for W7, so why would it?

                    • 67. Re: Intel HD 4000 No Display after loading Windows 7

                      Well i got it fixed after clean-installing win7 and installing the drivers that came with the mobo by meddling with my display cables.


                      Logged in windows without display and unplugged the cables.Turned display power off and plugged the cables back again.Turned it on and what-do-you-know! i got it to work.


                      It's been 5 days since i got it working and no hiccups so far. So phil's suggestion did it for me.


                      This little bugger aside; ivy-bridge has been everything i had hoped for and then some.(ok maybe it's a tad too hot for my tastes ).

                      • 68. Re: Intel HD 4000 No Display after loading Windows 7

                        Thanks Alastis,


                        I will try it again tonight, although I tried this approach from Phil already.


                        Actually what do you mean my logging in into Windows? You mean simply booting Windows or did you set a passowrd?


                        I will also try some other cables tonight, Maybe the devil is in the details, however the frustration is so high already and considering the time aspects, somtimes I really think why am I still dealing with such pain.



                        • 69. Re: Intel HD 4000 No Display after loading Windows 7

                          After the swirly logo thing i typed in the password i had set (i heard the sound of windows accepting the password so i knew i was in my desktop) and then i started working with the cables.


                          It really is frustrating. It's like you don't have the igpu really if you use the windows generic drivers.


                          Hope you all fix it!

                          • 70. Re: Intel HD 4000 No Display after loading Windows 7

                            After installing Windows 7 and before installing the Intel HD graphics driver, are you installing the Intel Chipset Device Software? It is available here, http://downloadmirror.intel.com/20906/eng/INF_allOS_9.3.0.1020_PV.exe


                            Please install it, reboot, then try to install the Intel HD Graphics driver.

                            • 71. Re: Intel HD 4000 No Display after loading Windows 7

                              at all:

                              I finally had success this evening. It is probably not a solution which fits for everyone, however I wanted to share with you guys. That´s what I did:


                              - changed the DVI-DVI in a HDMI to DVI adapter cable (HDMI out, DVI Monitor in)

                              - new install Win7 Home premium

                              - installed the Monitor driver

                              - unpacked the Win 8 HD 4000 driver (win8_64_1528) into a seperate folder (I did not execute the setup program)

                              - went to the Device Manager, right click on VGA card and pointed Win7 to the folder I mentioned a step above

                              - install of the HD 4000 drivers

                              - before Win7 asked me to reboot, I unplugged the HDMI cable und turned the monitor off

                              - reboot (wait 1 min)

                              - plug the HDMI cable in and turn Monitor on


                              This helped to get rid of the problem.

                              After that procedure, I installed the Intel INF chipset driver


                              For now it´s stable.


                              Hope you all will fix it.



                              • 72. Re: Intel HD 4000 No Display after loading Windows 7

                                Hi, I have followed these steps, and have had no luck. Basically the dvi signal of my monitor works fine when I install windows, but any time after I install the Intel HD graphics drivers the screen goes black after the loading windows animation. If I plug a vga cable in the screen works. If I disable the driver and enable it  within device manager then I will get full functionality of the intel drivers and output to both dvi and vga. Unfortunately this is not a solution for me as I need the VGA output for a projector and I don't want to have to turn the projector on to do this procedure.


                                I am running a Eizo flexscan s1921 monitor

                                An Asus P8-H61m pro motherboard, and a celeron G540

                                Initially I used the intel drivers that came with my motherboard, then used the updated ones through windows update, and finally tried the new win 8 ones referenced here, all with the same negative result

                                I have loaded this with a clean install of Win 7  - and every time I have experienced the same result. A black screen after the windows loading animation. The monitor works fine on other systems, and fine on this system before the intel driver install, and even after I disable and re-enable the drivers. But everytime I reboot it's back to square one.


                                I think I've tried every idea on these boards with no luck. Is there any chance intel will address whis issue?



                                • 73. Re: Intel HD 4000 No Display after loading Windows 7



                                  sorry to hear that it did not work for you.


                                  However I really recommend to replace the DVI-DVI cable with a DVI-HDMI cable.

                                  I also was under the impression that the DVI channel works great, unless I was surprised that it finally worked with the other cable (DVI-HDMI). I am assuming you have a HDMI output at your Motherboard.

                                  Give it a try, maybe again following the steps I mentioned, I think you can get such a cable pretty cheap at Amazon (Amazon basics) or maye even you can lend one from someone (that's what I did).


                                  Hope you'll get it fixed.



                                  • 74. Re: Intel HD 4000 No Display after loading Windows 7

                                    I have been using an HDMI to DVI cable and have had no success.  My motherboard doesn't have a VGA output, just HDMI and DisplayPort. I had already tried installing the updated INF files before installing the driver, without success. I tried two different monitors.


                                    Really, the cable type should not matter.  Electrically, HDMI is the same as DVI-D.

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