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  • 60. Re: Intel 82579V Issue
    MARK HANNA Community Member
    Currently Being Moderated

    I do not have an answer for the abrupt connection drops. I am checking with my contacts to see if I can find anything. Make sure you check with your board manufacturers in case the causes are something specific to those designs. They might be able to help with a resolution.

     

    Occasionally, I have seen motherboard BIOS updates that address issues with built-in network connections, so make sure you are using the latest BIOS. This suggestion is just a generic recommendation since I do not know anything specific for your case.

    Anything I can find out, I will gladly share here in the community. I wish I had a solution for you, but unfortunately I do not.

     

    Mark H

  • 61. Re: Intel 82579V Issue
    Michail Community Member
    Currently Being Moderated

    Same issue here.

    Bought MoBo with 82579V - Gigabyte X79 UD5 ~3 months ago.

    After updating drivers for LAN & BIOS month ago, network connection started dropping when I transfer alot of data via it at speed over 300mbit.

     

    Connection drops after about 1Gb of data transfered.

    Then it require cable replug.

     

    Tried different switches and cables, still the same.

     

    Had to switch to ancient PCI D-Link 100Mbit NIC. This is just pathetic.

  • 62. Re: Intel 82579V Issue
    Flying_Kiwi Community Member
    Currently Being Moderated

    Michail wrote:

     

    Same issue here.

    Bought MoBo with 82579V - Gigabyte X79 UD5 ~3 months ago.

    After updating drivers for LAN & BIOS month ago, network connection started dropping when I transfer alot of data via it at speed over 300mbit.

    What have you done as far as contacting the people responsible for your hardware implementation? It seems to me that if updating both the BIOS AND Drivers (both at the same time by the looks of things - never a good idea as far as being able to tell precisely what brought on problems) saw this problem start, you should see if the problem returns when only one is updated - so you CAN pinpoint which update brought the problem on.

     

    If the disconnection problem only shows up when transferring at 300 Mbit, rather than going through a pathetic NIC installlation, why not just limit your Max connection speed (within ProSet's Link Speed Tab) to 100 Mbps Full Duplex as a temporary workaround? I realise that's not a fix but at least it should enable you to keep using your native hardware until a permanent solution does become available.

     

    This reminds me of the old addage, if it aint broke, don't try to fix it.

    [Edit: Since updating the drivers a month ago, have you tried the even newer ones that've been released since then?]

  • 63. Re: Intel 82579V Issue
    Michail Community Member
    Currently Being Moderated

    Flying_Kiwi wrote:


    What have you done as far as contacting the people responsible for your hardware implementation? It seems to me that if updating both the BIOS AND Drivers (both at the same time by the looks of things - never a good idea as far as being able to tell precisely what brought on problems) saw this problem start, you should see if the problem returns when only one is updated - so you CAN pinpoint which update brought the problem on.

     

    If the disconnection problem only shows up when transferring at 300 Mbit, rather than going through a pathetic NIC installlation, why not just limit your Max connection speed (within ProSet's Link Speed Tab) to 100 Mbps Full Duplex as a temporary workaround? I realise that's not a fix but at least it should enable you to keep using your native hardware until a permanent solution does become available.

     

    This reminds me of the old addage, if it aint broke, don't try to fix it.

    [Edit: Since updating the drivers a month ago, have you tried the even newer ones that've been released since then?]

    I was updating drivers and BIOS not just for fun, but because I had other issues, which needed to be fixed. (My system was unstable without BIOS update which had microcode update, and NIC device driver was not working at any bus overclocking).

     

    Now I tried to downgrade NIC drivers to original version which was on CD, and also to the very recent version - it didn't changed anything.

     

    Also tried to upgrade BIOS to the very latest F12 version (I had F10) - and didn't changed anything.

     

    The issue is not only happens at high speed transfers: It takes just seconds to crash at 1000Mbit, about 1-2 minutes at 100Mbit, and 2 hours at 10Mbit half duplex (with 100% network load).

     

    Apparently this issue was always here, I just had less high-speed network traffic.

  • 64. Re: Intel 82579V Issue
    Flying_Kiwi Community Member
    Currently Being Moderated

    Michail wrote:

     

    Apparently this issue was always here, I just had less high-speed network traffic.

    In light of that new information my original question regarding contact with the board manufacturer still applies - it WOULD be worth contacting the motherboard manufacturer and raising an official Tech Support ticket over the issue (if you haven't already done so). It'd also be worth searching through/posting in any of their motherboard forums about it - you may find other people with the same board experiencing the same troubles and you know what they say about a problem shared....

     

    Dealing with the motherboard company tech support is especially important for a number of reasons.

    1. How the Intel NIC hardware has been integrated into the motherboard will influence factors such as reliability and compatibility with 'reference' drivers.

    2. Use of overclocking may (just like with the rest of the system) result in unreliable operation of the NIC hardware (again depending on the design of the board but also the extent of overclocking may play a part).

     

    The golden rule with overclocking should apply - if any problems are evident, reset everything to default values with no overclocking at all whilst testing and attempting to repair the problem.

  • 65. Re: Intel 82579V Issue
    Michail Community Member
    Currently Being Moderated

    Flying_Kiwi wrote:


    The golden rule with overclocking should apply - if any problems are evident, reset everything to default values with no overclocking at all whilst testing and attempting to repair the problem.

    Yes, at the moment system is at default settings after most recent BIOS reflash, and problem is still here.

    I surely will submit a ticket to gigabyte, but I really doubt they would find a magic solution to that.

     

    Although, this is very sad that enthusiast-level motherboards all use same 82579V NIC which is first to fail on bus frequency change.

  • 66. Re: Intel 82579V Issue
    intelabe Community Member
    Currently Being Moderated

    Don't install "advanced network services". Take that option disabled when you install drivers-uninstall old ones first and new ones without advanced network services. That did the trick to me. OK. No eco settings but it works now flawlessly.

  • 67. Re: Intel 82579V Issue
    MARK HANNA Community Member
    Currently Being Moderated

    There are some known issues being worked. In some cases driver updates might be enough and in other cases you might need a BIOS update from your system or board manufacturer.

     

    Flying_Kiwi's suggestion to check with the board manufaturer is a very good one.  With the many designs, several people might report what sounds like a different issue that has the same root cause. And, because we are talking about network connections, sometimes several people report what sounds like the same issue, but because the motherboard is different, the root cause might be different. When you go through the board manufacturer, you will be dealing with someone who knows the design you are using. And if the BIOS needs an upate, then your board manufacturer will be the only one who can provide a resolution.

     

    By no means does that mean that you should not post in the forums here on Intel. Please believe me that your concerns matter and the right people are seeing your posts. I will continue to share anything that I find out about that might help.

     

    By the way, I recently issued a new computer with an 82579 network connection. Luckily, I am not experiencing any problems with my network connection, but then again, mine is a different design than anyone has reported on in this thread. I only bring this up because what applies to my experieince with the 82579 does not apply to every other design.

     

    I will post again when I have anything new to report. Thanks for your patience and for participating in the community.

     

    Mark H

  • 68. Re: Intel 82579V Issue
    Michail Community Member
    Currently Being Moderated

    intelabe wrote:

     

    Don't install "advanced network services". Take that option disabled when you install drivers-uninstall old ones first and new ones without advanced network services. That did the trick to me. OK. No eco settings but it works now flawlessly.

    Just tried that, didn't helped.

     

    Another bit of information - issue reproduces ONLY when transmitting data, not when receiving.

     

    So this is very unusual usecase for most of the users (it is common to receive alot of data, and not many transmit at network-limited speed for >1minute), so that's probably the reason there is not so much whining.

  • 69. Re: Intel 82579V Issue
    zscar Community Member
    Currently Being Moderated

    Greetings everyone,

     

    I'm using a Rev 3.1 Asus P8P67 PRO board on my system and have had the same e1cexpress disconnects from the beginning. I've tried to use quite a many different drivers for the 82579V chip but the problem persisted regardless of the driver version. I've also had some weird disconnects when running some games and got frustrated getting disconnected rather often.

     

    I chased down the disconnects through event manager when I felt like it was worth the shot and I found out that the "Intel(R) 82579V Gigabit Network Connection Network link is disconnected." was usually hooked up with the following services entering stopped or running state:

     

    TCP/IP NetBIOS Helper service

    WinHTTP Web Proxy Auto-Discovery Service

    Automatic system time retrieval via internet (i.e The system time has changed to 2012-06-25T08:24:39.721000000Z from 2012-06-25T08:24:39.721205300Z.)

     

    So, I disabled the WinHTTP Web Proxy Auto-Discovery Service on june 23rd and whaddya know; the e1cexpress disconnects ceased, haven't had any of those events so far. Usually I had one of these every 10min-1h. The disconnects didn't stop however and I went and disabled the two lattermost in the list. So far none of the disconnects either but then again I haven't played that much recently.

     

    There were some other events that occured in the vicinity of the e1cexpress disconnects, namely a DHCP error labeled "0x79" stating that that "Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address xxxxxxxxxxxxxx" and that the card will try to obtain it on its own. This has happened many times now after the e1cexpress disconnect errors ceased so I don't think it's related.

     

    I'm currently using driver version 11.16.96.0.

     

    Cheers and hope this helps some. I'll update if the e1cexpress disconnects start again.

     

    -Aleksi

  • 70. Re: Intel 82579V Issue
    Dracken Community Member
    Currently Being Moderated

    I buy a new network card and solvent so the problem

  • 71. Re: Intel 82579V Issue
    leboyleboy Community Member
    Currently Being Moderated

    [SOLVED] I just set up a brand-new rig with the P8Z77-V Pro and from day one the LAN adapter (Intel 82579V) was giving trouble. It would require several system reboots before it would decide to connect. I also tried all suggestions from several forums with no avail. I then came across a German forum where someone with my same router model (FritzBox) offered a rather simple solution: 

     

    • Log in to your router and disable whatever power-saving options you find. In my case I just made the port I am plugging my new computer always active preventing it from ever going idle when not used.

     

    My connection works FLAWLESSLY ever since independent of driver versions or “special” settings. Apparently the newest generation of ASUS motherboards are way too green and don't blow the whistle loud enough to wake up my good old German router ;-)

  • 72. Re: Intel 82579V Issue
    crocked Community Member
    Currently Being Moderated

    For me I tried a lot of different things to get my ASUS Z68V-PRO board working again with my Netgear DG834GT and was on the verge of reinstalling windows when I found the solution that works for me.

     

    I switched my old crimped network cable for a better quality one from a spare homeplug I had amd since I did this I've had (touch wood) no issues for a whole 20 minutes. Before it would always lose the connection every minute as long as the machine was running.

     

    I think that this wasn't originally the case and the cable still works with older pcs so my suspicion is that this chipset combined with the latest drivers is more sensitive to poor quality ethernet cable. As a result cable that has worked for years may no longer work. In general machine made cable is of better quality than home crimped cable so if you have some spare high quality cable lying around give it a try.

  • 73. Re: Intel 82579V Issue
    Michail Community Member
    Currently Being Moderated

    Michail wrote:

     

    intelabe wrote:

     

    Don't install "advanced network services". Take that option disabled when you install drivers-uninstall old ones first and new ones without advanced network services. That did the trick to me. OK. No eco settings but it works now flawlessly.

    Just tried that, didn't helped.

     

    Another bit of information - issue reproduces ONLY when transmitting data, not when receiving.

     

    So this is very unusual usecase for most of the users (it is common to receive alot of data, and not many transmit at network-limited speed for >1minute), so that's probably the reason there is not so much whining.

    Gigabyte support suggested to 'reinstall windows'. Just as I expected.

    So as my patience run out and as I haven't had time for warranty replacement, I bought new LGA2011 board, which haven't had Intel 82579V NIC, in my case it was ASRock X79 Extreme6 (it has Broadcom BCM57781 NIC instead).

     

    It works flawlessly without any changes in installed OS or network, so it definitely was hardware fault of Intel 82579V NIC.

     

    Now I only need to sell old motherboard - so in total I lost some 200$, some 20 hours and some 0.5kg of brain cells thanks to Intel 82579V.

  • 74. Re: Intel 82579V Issue
    Magnus Community Member
    Currently Being Moderated

    82579V Any motherboard =

    Hows that for your support? Simple enogh!


    Time to give us an update! Doubt its only a few with this annoying problem. AND its the same Disconnect issue all have, cause I have the exact same problem that everyone has on all the forums and post's. Been surfing for 2 days now, same **** everywhere.

     

    82579V disconnect on startup like crazy then runs slow after with drops

     

    82579V cable unplugged error

     

    82579V Random disconnect

     

     

    82579V Drops for 30 seconds then connects

     

    Iv had them all.

     

     

    Magnus

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