6 Replies Latest reply: Jul 1, 2012 1:10 PM by Flying_Kiwi RSS

    DX79SI/Blue Screen/iastora.sys

    qwtlnw

      On 6/4 I got a blue screen w/ iastora.sys and the inevitable 30 or 40 digit code.  System re-booted automatically, and ran fine.  7 hours later, BS again.  Then again @ 7 hours.  Finally started re-booting the system prior to the 7 hours, but if I let it go to 7 hrs, it will BS. When I go to the event log, this is what I get for every event:

       

       

      Log Name:      System
      Source:        Microsoft-Windows-Kernel-Power
      Date:          6/8/2012 5:37:24 PM
      Event ID:      41
      Task Category: (63)
      Level:         Critical
      Keywords:      (2)
      User:          SYSTEM
      Computer:      AngryChief
      Description:
      The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
        <System>
          <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
          <EventID>41</EventID>
          <Version>2</Version>
          <Level>1</Level>
          <Task>63</Task>
          <Opcode>0</Opcode>
          <Keywords>0x8000000000000002</Keywords>
          <TimeCreated SystemTime="2012-06-08T22:37:24.582412400Z" />
          <EventRecordID>34690</EventRecordID>
          <Correlation />
          <Execution ProcessID="4" ThreadID="8" />
          <Channel>System</Channel>
          <Computer>AngryChief</Computer>
          <Security UserID="S-1-5-18" />
        </System>
        <EventData>
          <Data Name="BugcheckCode">209</Data>
          <Data Name="BugcheckParameter1">0x70</Data>
          <Data Name="BugcheckParameter2">0x2</Data>
          <Data Name="BugcheckParameter3">0x0</Data>
          <Data Name="BugcheckParameter4">0xfffff88001959205</Data>
          <Data Name="SleepInProgress">false</Data>
          <Data Name="PowerButtonTimestamp">0</Data>
        </EventData>
      </Event>

       

      I sure don't pretend to understand what any of it means and know nothing about dump files.

       

      But sure could use some help, this is getting really frustrating especially when I'm in the middle of a video edit.

       

      Thanks.

        • 1. Re: DX79SI/Blue Screen/iastora.sys
          JFFulcrum

          You use HDD or SSD in your system? Which model?

          • 2. Re: DX79SI/Blue Screen/iastora.sys
            qwtlnw

            System Specs: m/b : Intel DX79SI  Bios ver:  0494 cpu: Intel i7-3930k mem: 64GB (8 x 8gb) G  SkillF3-12800CL10-8GBZL  running @ 1600 Graphics: Radeon HD 6870 (2) in crossfire  12.3 cat drivers boot dr:  port 0 (blue)  Intel SSDSC2MH12  PPG4 firmware optical drive: port 1 (blue) LG WH08LS20 BD-RE storage 1:  ports 2,3,4,5  Raid 5 w/ 4 x  Samsung HD103SJ 1TB storage 2: Intel RST3WB080 on x8 IDE slot w/ 8 x HD103SJ's in raid 5 array OS:  win7 pro  64bit  SP1 cooling:  Lots of water on CPU and Graphics + 1600 cfm of fans. 51c highest temp ever seen on anything P/S: PC P&C 750w single rail. Case:  old CM Stacker

            • 3. Re: DX79SI/Blue Screen/iastora.sys
              not cool

              I have the same problem with mine, considering taking it back to the suppliers possibly getting the Gigabyte equivalent. any thoughts? Because this is getting really old quick.

              • 4. Re: DX79SI/Blue Screen/iastora.sys
                qwtlnw

                I can certainly relate to the "getting old real quick". What get's me is the TOTAL lack of indifference, or knowledge, associated with this forum. I thought it was moderated by Intel experts, and in the 7 months since I assembled this thing, I've posted 5 times to this group and have only gotten 1 answer that was anywhere close to correct.  And it was a rock solid system up until this started. By chance, are you running AIDA64 ? Problem started right after I updated to Ver 2.50.2000. Uninstalled, and re-installed previous version, but no joy. (just a shot in the dark)

                • 5. Re: DX79SI/Blue Screen/iastora.sys
                  not cool

                  No I'm not running AIDA64

                  but I'm going to send this **** back on Monday 

                  I went a whole week with no blue screens and today i get two

                  this is the last error i received "fltmgr .sys"

                   

                  HATE INTEL

                  • 6. Re: DX79SI/Blue Screen/iastora.sys
                    Flying_Kiwi

                    qwtlnw wrote:

                     

                    By chance, are you running AIDA64 ? Problem started right after I updated to Ver 2.50.2000. Uninstalled, and re-installed previous version, but no joy. (just a shot in the dark)

                    Are you aware that Intel provides Intel Desktop Utilities, its own monitoring software for this board so maybe you can make do with that as a workaround (if it get's your system back to not rebooting every 7 hours). That iastora.sys file is related to the Intel Rapid Storage Technology incorporated into your board so have you tried the latest and greatest version of RSTe software for your board? The download page also mentions using the F6 Floppy driver for proper operation of the utility that works with it so was this installed using the F6 method at the time the OS was installed? I relaise you have a Win 7 x64 system which should contain native Intel RAID drivers (at least it does for many Intel boards capable of RAID such as my DG45ID) but an F6 install is still preferred - hence Intels mention of this.

                     

                    You have a very complex system so I quite understand if going back and reinstalling from scratch and using the F6 installation method this time is not a valid option. In that case, the easiest way to get it working reliably may be to restore the system back to the state it was in immediately before you updated AIDA - since uninstalling the new and reinstalling the old versions doesn't work, perhaps using Win 7 System restore if you have a suitable point to restore from (otherwise a manual restore from external backup media) may do the trick. It'd also be worth contacting the people responsible for that software and explaining the situation to see what they have to say about it.