1 2 3 4 22 Previous Next 325 Replies Latest reply: Aug 16, 2013 9:35 PM by chrisdfw Go to original post RSS
  • 15. Re: Intel HD 4000 No Display after loading Windows 7
    deadlyembrace Community Member
    Currently Being Moderated

    @Lee

    Yup, everything goes fine until the Windows startup screen dissapears and then it goes black. So my issues are all post boot-up, after Windows loads the Intel drivers.

  • 16. Re: Intel HD 4000 No Display after loading Windows 7
    hlkc Community Member
    Currently Being Moderated

    Oh wow you have exactly the same problem BUT in opposite, it is lot worst to me, so you can't see a thing since it is black AFTER W7 loaded. I feel I am lucky one now, since I am the other way around and I see no GUI/boot info until W7 loads and after W7 loads, I have no problem and it is working without any problem after W7 loads.

  • 17. Re: Intel HD 4000 No Display after loading Windows 7
    deadlyembrace Community Member
    Currently Being Moderated

    Yeah, it really sucks although removing the Intel driver does solve the problem (although you then loose all of the acceleration benefits, but at least the PC is usable.)

     

    Guess the best solution is an expansion card, too bad... I was hoping to put it off for a month or two.

  • 18. Re: Intel HD 4000 No Display after loading Windows 7
    Yups Community Member
    Currently Being Moderated

    Have you tried both drivers 8.15.10.2761 and 9.17.10.2753?

  • 19. Re: Intel HD 4000 No Display after loading Windows 7
    kobashi Community Member
    Currently Being Moderated

    @deadlembrace, I encounter the very same issue and I was hoping to wait the very same amount of time before buying expansion card! So I'm forced to use my laptop waiting this to be fixed

     

    Glad to heard that Intel is working on it !

     

    @Lee, your issue is different. Maybe it's related to your screen, some display are a bit slow for coming out of standby

     

    @Yups I've tried all drivers (Intel: official, beta, stable, older stable; Motherboard: official, older stable, provided with the CD, Windows default), it only works with Windows default driver (but obviuously no graphic acceleration so no video, no game, ugly colors, poor refresh rate, etc.)

  • 20. Re: Intel HD 4000 No Display after loading Windows 7
    deadlyembrace Community Member
    Currently Being Moderated

    @Yups Nope, haven't tried those yet. Am pulling them now, will feed back as soon as I know. It is kind of strange though, sometimes the error stays away for hours on end and other times it pops up every few seconds. It seems as if there is a certain part of the driver that causes the error which only gets accessed under certain conditions. Too bad it's not a full on crash so we can grab some logs for the guys at Intel. (unless there is a way and I just don't know it, pointers would be helpful. )

     

    @kobashi Great minds think alike. What Mobo do you have? I have an Asus Maximus IV Gene-Z/Gen3 (Z68 chipset), am wondering if this issue occurs only on older generation boards with BIOS updates to support Gen3 processors. Anyone with a Panther Point board having similiar issues??

  • 21. Re: Intel HD 4000 No Display after loading Windows 7
    kobashi Community Member
    Currently Being Moderated

    @deadlyembrace,

    My mobo is ASUS P8Z77-V, branded with the newest Z77 chipset, latest BIOS updated.

     

    But as your screen is sometimes producing a signal, I now think that we might have different issue. Yours might come from the video cable you're using.

    Indeed, when I first changed for a full HD screen, the screen was flickering sometimes, not displaying anything the rest of the time. I had investigate a lot and I've found that the issue came from the DVI cable. I was using a single link cable that failed to produced a good signal. So I needed to buy a dual link cable to make it work perfectly

     

    You can refer to Wikipedia to guess which one is yours

  • 22. Re: Intel HD 4000 No Display after loading Windows 7
    deadlyembrace Community Member
    Currently Being Moderated

    @kobashi Mmmm... so much for that theory. Was worth a shot though.

    Will look into the cable situation, I guess it's possible that my cable sucks since I got it for a song ages ago. Will be a cheaper "upgrade" than a gfx card too. [Edit: Just looked at the cable, it is indeed a single link. Will see if I can get a dual link one tomorrow]

     

    @Lee I'm guessing here, but it is possible that your BIOS is set up so that the PCI-E device is the primary boot device. That would explain the blank screen that is shown before the Windows drivers kick in.

  • 23. Re: Intel HD 4000 No Display after loading Windows 7
    kobashi Community Member
    Currently Being Moderated

    @deadlyembrace,

    That's perfect ! Let me know if this had fix your issue !

     

    I agree with your thoughts about Lee's issue,it may come from the selected video card

  • 24. Re: Intel HD 4000 No Display after loading Windows 7
    hlkc Community Member
    Currently Being Moderated

    No, I sure try ONLY "iGPU" and "Auto" in Asus BIOS and both selection have the same problem, no GUI info at load but again, after W7 loads I will have no problem and it is running absolutely fine, just like my Z68 SB set up, it is rock solid.

     

    Btw, my problem here is with Asus P8Z77-V Premium MB with 3770K and it has tons of BIOS features available. I did try most if not all setting but still no luck.

     

    I am very familiar with Asus set up and I am a SB user here for many years. I am pretty certain that it is some problem with the Intel drivers and when before W7 Intel driver loads up, it has some refresh rate problem. But compare to you guys, post problem, my pre problem I should better shut up and keep it quiet :-)

  • 25. Re: Intel HD 4000 No Display after loading Windows 7
    jonat Community Member
    Currently Being Moderated

    Looks as if I have this problem too.  I built a system with an Asus P8Z77-V Deluxe motherboard and i7-3770K CPU. I am using an HDMI to DVI-D cable. Windows 7 installed fine, and I have no problems seeing the UEFI and boot screens. But after the Asus setup CD loaded the Intel drivers and I rebooted, after the initial Windows animated boot logo, the screen goes blank and my monitor complains "no signal".

     

    For now, I've thrown in an old PCI-e video card I had around, but I don't want that as a permanent solution. I will see if I can uninstall the Intel drivers, though I probably have to tell the BIOS to enable both displays.

  • 26. Re: Intel HD 4000 No Display after loading Windows 7
    deadlyembrace Community Member
    Currently Being Moderated

    Well, I didn't buy the cable (partly because I couldn't really find one and the one that I did find costs as much as a mid-range gfx card, which would be a better way to solve my problem if I had the cash) however my system seems to be stable. I've been using it for almost seven hours straight now and no black screen.

     

    It seems as if the 9.17.10.2753 works, although it did black screen yesterday after I installed them. After that I simply rebooted into safe mode, wiped out the registry entries mentioned earlier (without uninstalling the driver) and haven't had any problems since. Maybe someone else can give this a try and provide feedback on the result?

  • 27. Re: Intel HD 4000 No Display after loading Windows 7
    mithrilhand Community Member
    Currently Being Moderated

    I have the same problem

    The QS of Intel could need a little improvement ...

  • 28. Re: Intel HD 4000 No Display after loading Windows 7
    jonat Community Member
    Currently Being Moderated

    I'm astonished that Asus didn't see this with the version of the driver they put on the support CD. I see references to a 9.x driver - where does one get that?

  • 29. Re: Intel HD 4000 No Display after loading Windows 7
    deadlyembrace Community Member
    Currently Being Moderated

    @jonat I guess it only happens under specific circumstances, these are the hardest bugs to find. My problems only showed up a week after I built my rig and sometimes they disappear for hours on end.

     

    You can find links to the 9.x driver in this thread.

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