5 Replies Latest reply: Mar 18, 2013 10:17 AM by MBV2000@intel.com RSS

Matrix storage manager prevents run windows update

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When I install the Intel Matrix Storage Manager version  downloaded from the website, I noticed that windows update does not work  properly.


The hard drive is in AHCI in the BIOS


If I search update, a window informs me that the update can not be made because the service is stopped.


I checked the services, and the following services are started:
- Windows update
- Transfer Service Background Intelligent


I tried restarting the services, and the result is the same.


I uninstalled Intel Matrix Storage Manager and windows update works again.


How to run Windows Update when Matrix storage manager is installed?


Here's my setup:
-------------------------------------------------- -----------------------------

motherboard: GIGABYTE
Model Name: GA-EP45-DS4 (rev. 1.0)
Rev. Motherboard: 1.0
Ver. BIOS: F4
-------------------------------------------------- -----------------------------
VGA Brand: Asus Model: GTS450
CPU Brand: Intel Model: Q8400 Speed: 2.66
OS: Win 7 64-bit SP1
Brand of Memory: Kingston Type: DDRII
Memory Size: 2048 Speed: 800
Power: 480 W

- Seagate ST1000FM003-9YN162
- AHCI enabled in the bios
************************************************** ********
thank you for your help



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