5 Replies Latest reply: Mar 18, 2013 10:17 AM by MBV2000@intel.com RSS

Matrix storage manager prevents run windows update

gégé Community Member
Currently Being Moderated

Hello,
When I install the Intel Matrix Storage Manager version 8.9.0.1023  downloaded from the website, I noticed that windows update does not work  properly.

 

The hard drive is in AHCI in the BIOS

 

If I search update, a window informs me that the update can not be made because the service is stopped.

 

I checked the services, and the following services are started:
- Windows update
- Transfer Service Background Intelligent

 

I tried restarting the services, and the result is the same.

 

I uninstalled Intel Matrix Storage Manager and windows update works again.

 

How to run Windows Update when Matrix storage manager is installed?

 

Here's my setup:
-------------------------------------------------- -----------------------------

motherboard: GIGABYTE
Model Name: GA-EP45-DS4 (rev. 1.0)
--------------------------
Rev. Motherboard: 1.0
Ver. BIOS: F4
-------------------------------------------------- -----------------------------
VGA Brand: Asus Model: GTS450
CPU Brand: Intel Model: Q8400 Speed: 2.66
OS: Win 7 64-bit SP1
Brand of Memory: Kingston Type: DDRII
Memory Size: 2048 Speed: 800
Power: 480 W


- Seagate ST1000FM003-9YN162
1TB
- AHCI enabled in the bios
************************************************** ********
thank you for your help

 

cordially


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