2 Replies Latest reply: May 7, 2012 12:52 PM by Diego_Intel RSS

    why does one version of RST have email notification and another not?

    adelatorre

      I have 2 pc's, one running  RST 10.6.0.1002.  This has an email setting under preferences so I get email alerts if a drive fails, etc.

       

      On my other pc I am running RST 10.8.0.1003.  It does NOT have any area for email notification.

       

      Has this feature been dropped from the product?

        • 1. Re: why does one version of RST have email notification and another not?
          allan_intel

          Hi there!

           

          I am currently researching on this issue. As soon as I can, I will send you a message with our findings. Thank you for your patience and understanding.

           

          Thanks

          Allan.

          • 2. Re: why does one version of RST have email notification and another not?
            Diego_Intel

            Hello,

             

            In order to check on this issue, could you please provide more information on the systems being used?

             

            Please specify the operating system that is being used in each system. Also specify the model of the SATA controller, the type of RAID used or the SATA mode that the controller is set to.

             

            Also, include the model of the motherboards were this works and where it does not, and include the version of the Intel(R) Rapid Storage Technology Control I option ROM that is installed on each respective system (the option rom is the interface that loads before the operating system boots).

             

            Keep in mind that some older controllers like the Intel(R) 4 series chipset controllers do not support email notifications and that you need to have administrative priviligies in your system to view this option too.