4 Replies Latest reply: May 2, 2012 11:07 AM by randombone RSS

    Intel Matrix Storage Manager RAID rebuild cycles over and over

    randombone

      I am working on a machine that has Intel Matrix Storage Manager on it. It says it needs to rebuild the RAID1 array, but it seems to get to about 35% and then starts the rebuild over again at 0%. That's been going on for a while now. What does this indicate?

       

      This machine was in disarray when I got to it. It may have been cycling like this for a long time, but no one noticed.

       

      This is Intel Matrix Storage Manager 8.9.0.1023 (on on the windows console).

       

      This is an older version of Intel Matrix Storage Manager. I could update it if this might be a software issue. Or, if I'm not mistaken, Matrix has been replaced with Intel Rapid Storage Technology, and moving to that would probably be better?

       

      Else does this kind of cycling indicate that a disk is failing, or that they are incompatible? These are WD drives, WD3200AAKX-0.

        • 1. Re: Intel Matrix Storage Manager RAID rebuild cycles over and over
          Diego_Intel

          Hello,

           

          In fact there is a known issue with Intel(R) Matrix Storage Manager 8.9. More information is available on the following article:

           

          http://www.intel.com/support/chipsets/imsm/sb/CS-030818.htm

           

          I suggets you to update to Intel(R) Rapid Storage Technology or use Intel(R) Matrix Storage Manager 8.8 instead and try again.

          • 2. Re: Intel Matrix Storage Manager RAID rebuild cycles over and over
            randombone

            Last night I updated to the current Intel Rapid Storage Technology via iata_enu_10.8.0.1003.exe. It did not seem to help.

             

            That server, before and after the update, was getting into completely a unresponsive state, even after a couple of reboots. The hdd activity light was on continuously. The only thing that now has it acting somewhat normally is to remove one of the raid disks.

             

            It's a serious problem. The ROM raid is not at the current version. Or could it be that these hard disks (WD3200AAKX) are not very good with raid. I've heard that, but also read that others are using them fine. The motherboard is ASUS P6X58D-E.

            • 3. Re: Intel Matrix Storage Manager RAID rebuild cycles over and over
              Diego_Intel

              Hello,

               

              To update the option ROM in the system you need to check with motherboard manufacturer who is the one that implements that into your system.

               

              About the hard drives, we do not have a list of tested and compatible hardware for the SATA controllers, you might need to check with the hard drive manufacturer to see if they have validated these drives to be used in RAID configurations and check with them to see if the drives are working fine.

               

              Concerning the rebuild cycle, at this point you might need to back up all the information on the RAID volume, then reset the disks to non RAID. That would leave two separate hard drives with pretty much the same information on each one of them (since the rebuild has not ben completed), then you can create a new RAID 1 array using one of the hard drives as a source (you need to use the option that asks you to save the contents on that drive to preserve the information).

              • 4. Re: Intel Matrix Storage Manager RAID rebuild cycles over and over
                randombone

                OK, thanks for your input. I am going to replace the drives with ones that are supposed to be set up for RAID (Seagate ns series) and I'll post the results of that here when I know.